35 active jobs
Explore 35 active Genesys job openings aggregated from hundreds of sources. Roles range from entry-level to executive, remote and on-site, refreshed hourly.
35 jobs · newest first
Omilia Natural Language Solutions Ua Ltd France FR Remote
The Software Engineer (Conversational AI Application Developer), Mid develops, implements, and maintains high-quality conversational AI applications on the Omilia Cloud Platform (OCP). Compared with J...
Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity...
Firstsource India IN
About Firstsource Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services part...
Bandwidth London, England, United Kingdom DE
Who We Are: At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services...
INVEX México, Estado de México, Naucalpan de Juárez MX
Invex is looking for an experienced Training and Quality Deputy Director with expertise in Customer metrics to oversee our Call Center operation. A successful Deputy Director of Training & Quality Ass...
Knowmax India IN
Knowmax is an AI Knowledge Management platform built for enterprise CX teams. Telecom, BFSI, healthcare and BPO leaders use us to turn scattered process documentation into guided, AI-ready answers the...
Hopper England - Remote DE
About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands....
Lendable London/Kent DE
About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a stro...
Antal Polska, mazowieckie, Warszawa PL
Essential Skills & Experience Significant hands-on Workforce Management experience within a Contact Centre or Customer Operations environment. Strong expertise in forecasting, capacity planning, sched...
The Coca-Cola Company Atlanta, US Remote
This role requires the ability to work from the Atlanta office as business needs require. At The CocaâCola Company, every interaction with our customers is an opportunity to create value and strengt...
Pluxee México MX
Pluxee is a global player in Employee Benefits and Engagement that operates in 28 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal...
SumUp Berlin, Berlin, Germany DE
Our contact centre platform is what keeps merchant support running across all of SumUp's global markets, handling thousands of interactions every day across the globe. As our Senior Platform Engineer,...
SumUp Berlin, Berlin, Germany DE
Our contact centre platform is what keeps merchant support running across all of SumUp's global markets, handling thousands of interactions every day across the globe. As our Senior Platform Engineer,...
Wavestone Germany AG Wiesbaden DE
We are looking for an expert in call-center topics and CCaaS consultant to support the design, optimization, and digitalization of a service and contact center landscape. The focus lies on strategic g...
Sii Polska Polska PL
At least 5 years of experience in configuring and customizing the Genesys Cloud platform. Demonstrated capability in delivering AI-based contact center solutions, including bots, automation, and agent...
AllEasy Brasil, Sudeste, Estado de São Paulo, São Paulo BR
Superior cursando em cursos de TI ou áreas afins; Irá atuar no atendimento N2 da operação Genesys, garantindo triagem, registro, tratativa inicial e escalonamento de incidentes e solicitações; Com foc...
Peoplebank Australia, Victoria, Melbourne Region, Melbourne, Melbourne CBD AU
This is a Contact Center Engineer role with Peoplebank based in Melbourne, VIC, AU. Peoplebank Role Seniority - mid level More about the Contact Center Engineer role at Peoplebank Permanent position T...
Laureate Education, Inc. México MX
Database Analyst REQUIREMENTS Desired Bachelor's or Engineering degree in Computer Systems or related field. 2 to 4 years of experience, with database management, preferably in Call center Excel advan...
Mutant Brasil, Sudeste, Estado de São Paulo, São Paulo BR
WHAT IS BEING A MUTANT? When you decide to be a Mutant, you decide to take a different step in your life and career. Being a Mutant is accepting being part of a group with courage to draw new paths an...
Deloitte Polska PL
What you bring: 3-5 years of experience in contact center technologies and solution architecture Expertise in CCaaS platforms (Amazon Connect, Genesys, or similar) Knowledge of WFM, ticketing systems,...
Cyclad Polska, mazowieckie, Warszawa PL
Contact Center Presales Consultant Place of work: Warsaw Technologies we use Required Platforms Contact Center Cisco Avaya Genesys REST API integrations presales About the project In Cyclad, we cooper...
Exoticca España, Cataluña, Barcelona, Barcelona ES
What is Exoticca? Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity...
Miratech Canada, Ontario, Toronto CA
Job Description The Senior Genesys Cloud CX Business Analyst will play a key role in a large Genesys Cloud CX environment, serving multiple clients and business units within a large enterprise. This i...
Mindtel India, Maharashtra, Mumbai IN
International Customer Service Representative Industry: Customer Experience & Business Process Outsourcing (BPO) — International Voice and Multichannel Customer Support. We operate in a fast-paced on-...
Walter South Africa, Western Cape, Cape Town Region ZA
Job Overview: We are seeking a Contact Center AI Engineer to join our client's team. In this role, you will work closely with their contact center operations team to deploy and customize AI copilots f...
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