Sales Development Representative

About Us
Lupa is developing a product that creates a completely new category and has not existed in the industry before.

We are the AI-native operating system for veterinary practices and pet owners. Our intelligent all-in-one platform replaces the fragmented, cumbersome systems that veterinary practices have had to work with for years. It combines appointment scheduling, customer communication, clinical documentation, and AI-powered treatment recommendations. Practices work more efficiently, veterinarians can focus again on what they love, and pet owners are more closely connected to their pets' health than ever before.

Our successes speak for themselves: founded in 2023, we are now the market leader in Great Britain, among the top 100 AI startups in Europe, and have grown tenfold in twelve months. Our team now consists of 70 employees and is growing rapidly. We are now expanding with full force into the USA and Europe. We have received $25 million in funding, serve more than 2.5 million pets on our platform, and have a vibrant office in Munich. Exceptional talent from companies like Palantir, Google, DeepMind, BCG, Meta, and AWS are already part of our team, and we are just at the beginning.

This is a rare opportunity to join a rapidly growing company at precisely the right time. That's why we are looking for exceptional people who want to actively shape this growth.

In this role, you will:

• Be responsible for outbound prospecting for veterinary practices and animal clinics. You will build this pipeline yourself

• Identify, research, and approach high-quality leads through cold outreach via phone, email, and LinkedIn

• Qualify prospects and schedule appointments for our Account Executives, including a handover with all relevant context

• Develop a deep understanding of Lupa's product, customers, and market so that your approach is consultative and not script-based

• Collaborate closely with Marketing and Product to refine messaging and positioning based on your practical experience

• Keep pipeline data in the CRM accurate and up-to-date, as our team works with clean data

• Share insights from your conversations with prospects with the team, thereby helping to shape our go-to-market strategy and product development

Your background might look like this:

• Solid sales experience as an SDR, BDR, or in another outbound role. Experience in B2B SaaS or Tech is an advantage, but other industries are also welcome!

• Fluent German language skills are a must

• Willingness to work on-site in our Munich office

• You are confident in acquiring leads via phone, email, and LinkedIn, taking a consultative approach

• Strong communication skills: You can clearly convey the value of a product, both to medical professionals and to non-technical contacts

• Very good organization and high self-motivation: You can keep track of multiple prospects and pipelines simultaneously without losing momentum

• Experience with a CRM and a data-driven approach to improving your outreach results are advantageous

• Experience in selling Vertical SaaS or in the professional services environment is advantageous

As a person:

• You are genuinely interested in the challenges of your customers and want to solve them, rather than just meeting a call quota

• You are hungry for growth and ready to give everything for your success

• You are resilient: Rejections do not faze you; they make you better

• You want to develop into a closing role and see the SDR position as a stepping stone, not a final destination

• You look forward to working on-site at our Munich office, with occasional travel to our London headquarters

• You enjoy working with people who are friendly, ambitious, and pragmatic

• Do you love animals? This is a bonus, as you will be selling to people who have dedicated their professional lives to animals

What does success look like after six months?

• You consistently schedule qualified appointments, and your pipeline is one that our Account Executives genuinely enjoy working with

• You know the product, market, and customers so well that you can conduct discovery calls independently

• You are already shaping how the team thinks about outbound. Your practical insights are changing how we go to market