Customer Success Manager

About Us With offices in Latin and North America and Europe, we are present in the industrial routines of the largest companies on the planet! Innovation is in our blood! Our team is leading the way by delivering features companies need to stay competitive. All of this is to improve efficiency and increase productivity for companies by simplifying the SAP asset management process. We deliver data reliability and cost reduction to our partners so that they are increasingly at the top of their game. We are looking for a Customer Success Manager who will be responsible for ensuring customer satisfaction, identifying new business opportunities, and developing strategic partnerships. The ideal candidate should have experience in customer-facing roles, excellent communication skills, and the ability to work independently. If you are passionate about delivering exceptional customer experiences and driving business growth, we want to hear from you! Responsibilities: • Develop and maintain strong relationships with existing customers; • Identify new business opportunities through upselling and cross-selling; • Collaborate with internal teams to develop strategic partnerships; • Analyze customer needs and develop tailored solutions; • Provide exceptional customer service, ensuring high levels of satisfaction; • Stay up-to-date with industry trends and developments. Requirements: • Bachelor's degree in Business Administration, Marketing, or a related field; • 3+ years of experience in customer-facing roles; • Excellent communication and interpersonal skills; • Ability to work independently and as part of a team; • Strong analytical and problem-solving skills. Benefits: • Competitive salary and benefits package; • Opportunities for professional growth and development; • Collaborative and dynamic work environment; • Recognition and rewards for outstanding performance.