Virtual Assistant Admin Social Media & Brand Support for Luxury Jewelry Retail

We are seeking a highly organized, detail-oriented, and professional Virtual

Assistant to support daily operations, client communication, and executive scheduling.

This role is ideal for someone who thrives in a fast-paced luxury environment and

understands the importance of discretion, organization, and refined communication.

Role Overview

The Virtual Assistant will provide administrative and client-facing support to the Head

Designer and leadership team, ensuring seamless communication, appointment

coordination, and timely follow-ups.

Key Responsibilities

Client Communication

– Monitor and respond to all incoming emails in a timely and professional manner

– Draft and send client quotes for custom designs and special orders

– Follow up with customers regarding custom pieces, approvals, and timelines

– Provide updates to clients on jewelry repairs and order status

– Maintain a polished, luxury brand tone in all correspondence

Calendar & Appointment Coordination

– Manage and coordinate the Head Designer’s calendar

– Schedule custom consultations (in-store and virtual)

– Confirm appointments and send reminders to clients

– Ensure all consultation notes and files are properly organized

Quoting & Administrative Support

– Assist in preparing and organizing custom design quotes

– Track outstanding quotes and follow up appropriately

– Maintain client records and documentation

– Support workflow organization between sales and production

Social Media & Brand Support

– Assist with social media scheduling and posting

– Help draft captions and content ideas

– Respond to direct messages and inquiries professionally

– Support basic content organization and campaign planning

• Exceptional written communication skills
• Highly organized with strong attention to detail
• Comfortable managing executive calendars
• Experience in luxury retail, jewelry, or hospitality preferred
• Professional, discreet, and trustworthy

• Tech-savvy (Google Workspace, Shopify, social media platforms)
• Able to work independently and meet deadlines

• Flexible remote work environment
• Opportunity to work within a growing luxury brand
• Creative involvement in custom design processes

Why Join Assist World?

100% REMOTE

$50 birthday bonus

$200 testimonial bonus

$500 entry monthly raffle

NO TRACKER. NO PROBLEM