Senior Talent Acquisition Partner (m/f/d)

At Superchat, we are redefining how companies communicate with their customers. AI is increasingly becoming the engine of this communication. Integrations are what give this engine real power: the data, tools, and systems that turn a clever AI agent into one that truly automates processes and solves problems.

Founded in 2020, Superchat is now the platform for over 10,000 companies worldwide – from well-known brands like Allianz, Auto1, Enpal, Danone, and GASAG to small businesses, dental practices, and solo founders looking to appear more professional.

Millions of messages now flow through Superchat daily.

We started as a Unified Inbox – a central place for all communication channels like WhatsApp, Email, SMS, or Instagram. With the rise of ChatGPT, our next chapter began: AI Agents that communicate via chat, email, and voice with a quality that can compete with the best human teams.

Today, we are a team of around 100 employees, we are profitable, and have raised a total of 18 million Euros in funding (our last funding round was already 4.5 years ago – since then, we have continued to grow under our own power).

Our headquarters are in Berlin.

In this role, you will actively shape how Superchat grows. You will be responsible for the entire recruiting process for central roles, work closely with Hiring Managers and the Leadership Team, and ensure that we attract the right people for our next growth chapter. If you want to strategically shape recruiting while also being hands-on, this could be a perfect fit for you.

Who We Want

Experienced and growth-oriented.

You bring 3+ years of recruiting experience and are motivated to continue learning, actively shape processes, and grow with the team.

Startup-minded and fast-paced.

You are comfortable in dynamic environments, prioritize smartly, and can keep track of many open roles and changing requirements. Ideally, you have experience in the SaaS or tech sector.

Recruiting-first mindset.

You think about recruiting strategically, not just operationally. You bring your own ideas, question existing processes, and help bring our Talent Acquisition setup to the next level.

Strong communicator.

You communicate confidently and professionally in German and English – whether interacting with candidates, Hiring Managers, or in stakeholder management. Clear, empathetic, and convincing.

Owns processes, not just tasks.

You take responsibility for the entire recruiting process – from the initial outreach to the offer – and ensure that candidates have a strong experience.

Flexible and calm under pressure.

You remain hands-on, solution-oriented, and organized, even when things move fast or priorities change at short notice.

Who We Don’t Want

• People with a “That’s not my job” mentality. Whether it's short-term active sourcing, a spontaneous hiring sync, or support with employer branding
• Candidate experience is not a “bonus” for us. We are not looking for recruiters who see unstructured processes, slow communication, or ghosting as normal
• Individuals who quickly lose overview with many open roles or changing priorities. Startup means dynamism, and we need people who thrive in it
• Recruiters who see recruiting only as “filling roles”. For us, it’s about building strong teams long-term and actively shaping the company’s growth
• People who rely solely on incoming applications. Building active sourcing and strong pipelines is part of our daily business.

Your Day To Day

Talent Acquisition & Pipeline Building (approx. 60%)

• You will work closely with Hiring Managers and our Leadership Team to attract top talent in areas such as Product, Sales, Marketing, Operations, Finance, and Engineering
• You will develop creative sourcing strategies and build strong talent pipelines for our future teams via LinkedIn & Co.
• You will proactively identify exciting candidates and inspire them about our vision, our growth, and the opportunities with us
• You will conduct role briefings with the departments, ask the right questions, and ensure everyone has a shared understanding of the perfect candidate profile

Process Improvement & Recruiting Operations (approx. 40%)

• You will continuously think about recruiting processes, identify friction points in the candidate journey, and implement new ideas and experiments for optimization
• You will bring your own ideas, challenge existing processes, and help build our recruiting structures to be scalable and future-proof

Stakeholders

Candidates: Daily, the most important point of contact throughout the entire recruiting process
People Team: Daily for check-ins, process optimization, knowledge sharing, and the further development of our recruiting structures
Hiring Managers: Regularly for role briefings, profile alignment, interview debriefs, and hiring decisions
C-Level & Leadership Team: For strategic hiring topics, team structures, prioritization, and final decisions

Why People Choose Us

• We believe in on-site collaboration: You will work with the team from our Berlin office at least three days a week. Many of the best ideas arise together in the same room – decisions are made faster, we learn from each other, and grow closer as a team
• We are an international team with diverse cultural backgrounds and languages – openness, mutual respect, and the exchange of different perspectives shape our collaboration
• We value ambition and motivation – we are looking for people who take responsibility, show initiative, and are eager to develop quickly
• We work with a high degree of personal responsibility and a strong learning mentality – asking questions, staying curious, and continuously improving are part of our culture
• We value humbleness and team spirit – no ego, open feedback, and the willingness to learn from each other are more important to us than titles

Benefits & culture

• You have the choice between an Urban Sports Club/John Reed membership or public transport tickets/dance subscription
• Regular company and team events
• Annual budget for personal development of €500 for conferences, courses, books, career coaching, etc.
• An inclusive and exciting startup culture that enables rapid professional and personal growth
• Beautiful office in the heart of Berlin (Prenzlauer Allee 242) with free snacks, drinks, and excellent amenities

We want to build a community, not just a company.

It is important to us to create an environment where people genuinely enjoy spending time together – whether it's during HYROX training, golfing, beer pong tournaments, running clubs, Warhammer, joint weekend activities, or whatever community you want to build here!

We firmly believe that diversity makes companies better. We welcome all applicants - regardless of gender, background, nationality, or religion. Feel free to send us your application!

By submitting your application, you agree to our privacy policy.

We look forward to your application! 🙂

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