Claims Administrator

Your responsibilities:

As a Claims Administrator, you are the point of contact for customers when they need you the most. You combine your empathy with sharp file follow-up and a structured approach.

Specifically, you will:

• Follow up on claims files from A to Z: by phone, analysis, administration, and communication.
• Assist customers in a professional and warm manner.
• Gather the necessary documents to work quickly and efficiently.
• Maintain contact with insurance companies.
• Process a lot of telephony and administration: structure and stress resistance are therefore key.
• Collaborate with your colleagues from claims and production: you are one strong team that helps each other move forward.

We are looking for someone with:

• A bachelor's or master's degree in insurance.
• At least initial experience in claims administration or a comparable role.
• Strong communication skills and a customer-oriented attitude.
• A professional mindset and the ability to work independently.
• Flexibility to switch between various tasks and responsibilities.

Do you not see some of the above in your knowledge base and are you hesitant to apply? Don't let this deter you and contact us for further clarification via [email protected] or via +32 9 235 22 32.

You can expect the following remuneration package:

• An attractive gross salary.
• Meal vouchers, hospitalization and group insurance.
• A generous net expense allowance.
• A flexible work schedule of 37.5 hours per week.
• 20 vacation days.
• A supportive and close-knit working environment within a loyal and experienced team.
• Career growth opportunities.

At CTRL-F Finance, we create connections daily between financial professionals and challenging positions in various sectors. Our extensive network includes offices, companies, and above all, talented individuals. Our approach is both professional and personal, fully focused on the candidate. Do not hesitate to contact us if you are interested. We are ready to discuss all options with you and find the perfect job for you together!

At our client, you will be part of a close-knit and professional team within a financial service provider in the Ghent region. Together they support clients with banking and insurance solutions and personal advice. They work closely together, share knowledge, and help each other grow, with a strong focus on quality, customer orientation, and a pleasant working atmosphere. Collegiality, trust, and open communication are central to their daily operations.