Restaurant Manager ("Club Manager") - Soho House Paris M/F

As Club Manager, you are a brand ambassador and possess in-depth knowledge of Soho House group and its concept, including all menus and food and beverage offerings. Demonstrating impeccable professionalism towards our managers, employees, and clients, you are responsible for the daily management of the Club, the organization of associated events, as well as the experience of members and their guests. You ensure daily that the entire Club team displays a positive attitude, in line with the values of Soho House Paris.

 Main Missions and Responsibilities

• Oversee activities related to Food and Beverage, specifically the Club, Bar, and Cabaret
• Recruit, supervise, develop, and train Food and Beverage staff
• Be an inspiring leader for the team, the House, and know how to resolve any difficulties encountered
• Know the budget allocated to the department and more generally to the House, manage revenue from the Soho House Paris food and beverage sales areas
• Optimize food and beverage department revenues and make proposals to increase sales point revenues based on House events, events in Paris, and seasons
• Ensure the smooth continuity of operations in the food and beverage areas (revenue, staff, members, etc.) and foster a climate of cooperation and respect in these areas
• Be in charge of coordination between all departments and particularly between the Club, the Bar, and Events
• Supervise and monitor supplies, orders, stocks, and inventories to respect the allocated budget and 'costs'
• Be able to explain sales, revenues, and stock-inventory discrepancies for weekly and monthly financial reports
• Ensure that financial objectives allocated to food and beverage areas are met, exceeded, and be able to provide solutions in case of financial delays
• Know the various costs and expenses of the food and beverage areas to follow up with the Finance department and Management
• Develop the food and beverage department budget jointly with Soho House Paris Management and Financial Management
• Calculate and know the current and future needs in terms of equipment, utensils, and linen, supervise orders
• Be in charge of food and beverage area projects, follow up and progress of projects (ephemeral concepts, exceptional parties, seasonal entertainment, etc.)
• Supervise the relationship of the food and beverage teams with members, ensuring that comments, opinions, and feedback are taken into account to ensure a satisfactory service offering for customers
• Report customer and team feedback to your superiors, propose improvements, and solutions based on the points mentioned
• Know and apply HACCP standards, dietary and allergen regulations, and rules related to alcohol consumption daily, while respecting current legislation
• Master service standards and techniques while having increased knowledge of products and recipes
• Know suppliers, their prices, and their offers, research new suppliers to negotiate prices
• Implement and conduct training for supervised teams and House teams by coordinating the implementation of monthly 'Cook House' and 'House Tonic' training sessions, as well as technical service training and other training provided by Soho House and Soho House Paris
• Attend all tastings of menus developed by the Executive Chef, collaborate with the Executive Chef on menus by offering informed advice and provide constructive feedback to Management regarding tastings, product seasonality, product quality, and any member feedback
• Ensure and carry out checks and inspections of the technical installations and equipment in the food and beverage areas, safety, and coordinate with the Maintenance department to keep equipment and materials in good condition (repairs, new equipment installations, preventive checks, etc.)
• Coordinate the implementation of daily briefings with the food and beverage teams to improve communication in services, organize a monthly meeting with the food and beverage management teams to convey information and upcoming projects within the department and the House
• Stay informed of 'Mystery Guest' reports and internal audits to act on areas for improvement and provide feedback to the teams
• Ensure that health and safety regulations for the Food and Beverage department are respected at all times
• Supervise with the Club and Bar managers the implementation and application of internal procedures specific to the food and beverage areas, respecting HACCP, hygiene, and safety standards
• Know personnel planning rules, monitor teams (administrative and disciplinary) and absences, and coordinate with the People & Development department for payroll processing, the arrival of new team members, and end-of-month reports
• Be able to speak in public and maintain good relationships with teams and members
• Stay up-to-date and informed about culinary trends and other concepts related to food and beverage and gastronomy
• Master computer software (MS Office, recruitment software, restaurant management software MICROS, etc.)
• Ensure member and team satisfaction at all times, assist operational teams if necessary
  
  

Profile:

• Previous experience as a Restaurant Manager or similar role within a high-volume hotel or restaurant
• Proficiency with management software such as: OpenTable, Micros
• Proficiency with numbers, overall mastery of service costs
• Be a good communicator and have interpersonal skills
• Demonstrate leadership with teams, unite them
• Have supervised a team of at least 20 employees
• Ability to work during opening hours (evenings, weekends, school holidays)
• A degree in hotel and restaurant management is a plus
• Mandatory fluency in French and English

Benefits:

• Continuous working day (no breaks)
• Managerial position with a fixed annual working time of 218 days
• Additional day off offered for your birthday
• Bolt taxi service from midnight and a half (monthly allowance of €240 to €320)
• On-site cafeteria with meals provided
• EveryHouses Membership (overnight stays at preferential rates, 50% discount on bills...)
• Access to the House gym and hammam/sauna
• Seniority bonus
• Uniform provided
• Transport pass reimbursement (50%)
• Company health insurance with available options
• Group sports and wellness classes (running, yoga, boxing, HIT...)
• Monthly film screening at the Cabaret and various social activities (ping pong tournaments, after-work events...)
• Training programs and career development opportunities
• Preferential rates on Cowshed and Soho Home products
• House benefits

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