Montaplast of North America
1 month ago
Key Account Manager
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Company information
- Company
- Montaplast of North America
- Location
- México, Sonora, Hermosillo Mexico
- Posted
- 1 month ago
Job description
About Montaplast and This Opportunity
Montaplast of North America, Inc., is a global automotive supplier committed to innovation, operational excellence, and continuous improvement. To support our aggressive growth strategy in the Western US and Mexico we are recruiting a Key Account Manager (KAM) that will be responsible for developing new business opportunities while strengthening existing customer relationships. This position leads commercial activities, coordinates cross-functional efforts, and develops strategies that achieve revenue growth, profitability, and long-term customer satisfaction. The KAM also serves as the customer’s advocate within the organization, ensuring products and services consistently meet or exceed customer expectations.
Key Responsibilities and Expectations
• Develop and maintain strong relationships with assigned customer accounts, serving as the primary commercial point of contact.
• Achieve annual sales, revenue, profitability, and business growth objectives for assigned accounts.
• Identify, develop, and secure new business opportunities through strategic customer engagement and business development activities.
• Develop customer account strategies and coordinate internal resources to successfully secure targeted business opportunities.
• Collaborate with Engineering, Program Management, Operations, Quality, Purchasing, Finance, and other departments to support customer programs throughout the product lifecycle.
• Communicate customer requirements, expectations, and strategic initiatives throughout the organization.
• Build and maintain relationships with key customer decision-makers within Purchasing, Engineering, Quality, and other functional areas.
• Prepare, present, and negotiate commercial proposals, quotations, long-term agreements (LTAs), and pricing strategies for new and existing business.
• Coordinate commercial requirements, including long-term agreements (LTAs), business plans, annual pricing activities, and customer negotiations.
• Maintain a thorough understanding of customer requirements, product development processes, APQP, launch activities, quality systems, warranty expectations, and program management processes.
• Monitor customer scorecards and performance metrics while coordinating corrective actions and continuous improvement initiatives as needed.
• Analyze market conditions, competitive activity, pricing trends, and customer strategies to support business planning.
• Present company capabilities, products, technologies, and manufacturing expertise to customers.
• Coordinate annual revenue forecasts, budgets, and profitability targets for assigned accounts.
• Prepare reports, presentations, and forecasts for executive leadership regarding account performance and business opportunities.
• Follow all company policies and procedures
Education and Experience
• Bachelor’s degree in Business, Engineering, Marketing, or a related field preferred, or an equivalent combination of education and experience.
• Minimum of five (5) years of automotive account management, business development, or commercial sales experience.
• Experience working with automotive OEMs and/or Tier 1 suppliers.
• Demonstrated success securing new business and managing strategic customer accounts.
• Experience in injection molding, plastics manufacturing, or automotive manufacturing preferred.
• Strong business, commercial, negotiation, and relationship management skills.
• Excellent English communications skills - verbal, written, and presentation, and overall interpersonal skills.
• Knowledge of automotive product development, APQP, IATF 16949 quality systems, and customer-specific requirements.
• Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities.
• Ability to interpret technical information and collaborate effectively with cross-functional teams.
• Proficiency in Microsoft Office Suite and CRM and ERP systems.
• Ability and willingness to travel domestically and internationally as business needs require.
Montaplast of North America is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members.
Required skills
- sales
- marketing
- experience
- interpersonal skills
- organizational skills
- negotiation skills
- travel
- customer satisfaction
- engineering
- microsoft office suite
- injection molding
- quality
- project management
- purchasing
- operations
- analytical skills
- finance
- iatf 16949
- erp systems
- business development
- negotiations
- continuous improvement
- crm systems
- corrective actions
- problem-solving skills
- bachelor's degree
- business
- presentation skills
- market analysis
- budgets
- products
- cross-functional collaboration
- profitability
- written communication
- verbal communication
- revenue growth
- customer relationships
- apqp
- commercial proposals
- quality systems
- procedures
- relationship management skills
- company policies
- commercial activities
- english communication skills
- quotations
- technologies
- key account manager
- program management
- warranty
- product lifecycle
- performance metrics
- business planning
- new business development
- account performance
- pricing strategies
- business opportunities
- product development processes
- strategic initiatives
- business plans
- customer requirements
- commercial sales
- executive leadership
- competitive activity
- plastics manufacturing
- automotive supplier
- kam
- decision-makers
- automotive manufacturing
- automotive oems
- profitability targets
- customer strategies
- revenue forecasts
- customer-specific requirements
- long-term agreements
- company capabilities
- launch activities
- tier 1 suppliers
- pricing trends
- strategic customer engagement
- customer account strategies
- ltas
- program management processes
- customer scorecards
- manufacturing expertise
- automotive account management
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