Ex-Founder

Open.cx is an all-in-one AI-powered customer support platform for high-volume, complex enterprise support. We help global SaaS companies, fintech leaders, and large-scale marketplaces replace outdated multi-tool setups with one AI-first workspace that can handle complex L2/L3 cases across web, phone, and email—faster, cheaper, and with human-like empathy. Our customers cut costs by up to 12x, boost CSAT, and finally achieve automation rates that legacy vendors only promise. Backed by Y Combinator, we're on a mission to revolutionize the $100B+ customer support industry. As an Ex-Founder, you'll be joining a team of passionate innovators who are shaping the future of customer experience. If you're a seasoned entrepreneur looking for a new challenge, or a seasoned customer support professional looking to make a meaningful impact, we'd love to hear from you. We're looking for someone who is passionate about customer support, has a strong entrepreneurial spirit, and is excited about the opportunity to join a fast-growing company. You'll be responsible for leading the charge on our go-to-market strategy, building and maintaining relationships with key stakeholders, and driving revenue growth. If you're a strategic thinker with a track record of success, we'd love to hear from you. We offer a competitive salary, equity, and a comprehensive benefits package. If you're interested in this exciting opportunity, please submit your application, including your resume and a brief introduction.