Duty Manager

Overseeing daily operations, guaranteeing employee productivity, monitoring the efficiency of all processes, and fostering a positive work atmosphere are all tasks of the Duty Manager job.

• Keep track of your monthly, quarterly, and annual objectives.
• Assess and enhance procedures and policies in collaboration with management.
• Revenue and cash flow should be monitored and reported on.
• Maintaining and enforcing company policies. • New hires should be trained.
• As needed, address employee grievances or performance issues.
• Check in with employees on a regular basis to see how satisfied they are.
• Organize your shifts.
• Assist management in developing the department’s budget.
• Respond to client concerns and complaints.
• Maintenance and cleaning of facilities should be scheduled on a regular basis.
• To stay informed on company concerns, meet with upper management on a regular basis.
• Oversee the facility’s security.

Requirements

• 2–3 years of experience in a similar environment (lodge)
  
• Experience with Opera/Micros systems
  
• Clear criminal record
  
• Hospitality degree or similar qualification is an advantage
  
• No children
  
• Local area knowledge