IUX
9 months ago
Customer Success Executive (Spanish Speaker)
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Company information
- Company
- IUX
- Location
- México Mexico
- Posted
- 9 months ago
Job description
We are looking for a motivated Customer Success Executive (Spanish speaker) who will support customers through their journey in our service pipeline while also driving revenue through outbound sales engagement. This role focuses on customer follow-ups, retention, process guidance, and telesales conversions that contribute directly to the commercial team’s goals. What You’ll Be Doing: Outbound Telesales & Revenue Growth Make outbound calls to engage customers with suitable product/service offer, ensuring a high level of satisfaction and loyalty. Develop and maintain strong relationships with key decision-makers, identifying opportunities for upselling and cross-selling. Collaborate with internal teams to resolve customer issues and provide tailored solutions. Analyze sales data and market trends to optimize sales strategies and improve conversion rates. Requirements: Strong communication and interpersonal skills, with the ability to build trust and rapport with customers. Proven track record of success in a sales or customer-facing role. Ability to work independently and as part of a team. Fluency in Spanish is required. What We Offer: Competitive salary and benefits package. Ongoing training and professional development opportunities. Collaborative and dynamic work environment. How to Apply: If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please submit your application, including your resume and a cover letter explaining why you would be an excellent fit for this role.
Required skills
- interpersonal skills
- customer satisfaction
- communication skills
- tailored solutions
- market trends
- customer success
- revenue growth
- trust
- conversion rates
- cross-selling
- loyalty
- upselling
- spanish speaker
- key decision-makers
- sales data
- rapport
- customer issues
- internal teams
- outbound telesales
- fluency in spanish
- sales engagement
- product/service offer
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