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Customer Success Executive (Spanish Speaker)
Job description
We are looking for a motivated Customer Success Executive (Spanish speaker) who will support customers through their journey in our service pipeline while also driving revenue through outbound sales engagement. This role focuses on customer follow-ups, retention, process guidance, and telesales conversions that contribute directly to the commercial team’s goals. What You’ll Be Doing: Outbound Telesales & Revenue Growth Make outbound calls to engage customers with suitable product/service offer, ensuring a high level of satisfaction and loyalty. Develop and maintain strong relationships with key decision-makers, identifying opportunities for upselling and cross-selling. Collaborate with internal teams to resolve customer issues and provide tailored solutions. Analyze sales data and market trends to optimize sales strategies and improve conversion rates. Requirements: Strong communication and interpersonal skills, with the ability to build trust and rapport with customers. Proven track record of success in a sales or customer-facing role. Ability to work independently and as part of a team. Fluency in Spanish is required. What We Offer: Competitive salary and benefits package. Ongoing training and professional development opportunities. Collaborative and dynamic work environment. How to Apply: If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please submit your application, including your resume and a cover letter explaining why you would be an excellent fit for this role.
Required skills
interpersonal skills
customer satisfaction
communication skills
tailored solutions
market trends
customer success
revenue growth
trust
conversion rates
cross-selling
loyalty
upselling
spanish speaker
key decision-makers
sales data
rapport
customer issues
internal teams
outbound telesales
fluency in spanish
sales engagement
product/service offer
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