B2B SDR Coordinator

We are looking for a leader with energy, strategic vision and strong data orientation to coordinate our outbound sales development team at Doctoralia.

The person will be responsible for ensuring the efficiency of our leads' journey, focusing on performance and operational excellence.

Main responsibilities

• Led a team of 4 to 6 SDRs, promoting continuous development and high-performance focus;
• Ensure the efficiency of outbound operations, from MQL lead to qualification and scheduling of meetings;
• Monitor critical indicators such as conversion rate, response time, volume by channel and no-shows;
• Review cadence flows, scripts, and contact approaches, proposing improvements based on data;
• Conduct listening sessions, feedback, training, and roleplays with the team;
• Act strategically with Marketing, Sales, and support areas to optimize the qualification funnel;
• Promote process and commercial flow improvements, based on data and team performance;
• Ensure integration and evolution of new SDRs, strengthening a culture of continuous learning;
• Serve as a bridge between the sales development team and other areas, such as Marketing, Sales, and Operations;
• Use tools like Salesforce and Outreach for performance management and automation.

You will connect with...

• Sales Development Manager (direct leadership)
• Sales Executives, Marketing, RevOps, and TA
• Other commercial area leaders