Delivery Operations Coordinator

The Delivery Operations Coordinator is responsible for leading the digital sales strategy of the network, with a total focus on performance and results. The professional will act in the development of innovative tactics to strengthen acquisition and loyalty channels, as well as working directly on engagement and expanding franchisee adherence to delivery operations. : • Lead the delivery team by driving a high-performance culture and goal-oriented focus. • Develop and implement digital sales strategies that drive revenue growth and customer retention. • Collaborate with cross-functional teams to identify opportunities for process improvements and cost savings. • Analyze market trends, competitor activity, and customer behavior to inform strategic decisions. • Develop and maintain relationships with key stakeholders, including franchisees, suppliers, and partners. • Ensure compliance with company policies, procedures, and regulatory requirements. • Work closely with the operations team to optimize delivery routes, schedules, and logistics. • Identify and capitalize on opportunities for growth and expansion through strategic partnerships and collaborations. • Develop and manage budgets, forecasts, and performance metrics to drive business results. • Foster a culture of continuous learning, innovation, and improvement within the delivery operations team. : • Implement and maintain a customer relationship management (CRM) system to track customer interactions and sales performance. • Develop and execute marketing campaigns to promote products and services through digital channels. • Collaborate with the product development team to identify opportunities for new product offerings and features that drive revenue growth. • Analyze sales data and market trends to inform pricing strategies and promotions. • Develop and maintain relationships with key suppliers, partners, and vendors to ensure timely and cost-effective delivery of products and services.