Sales Consultant

Sales Consultant | Shineray Kazan Grajaú

Involvement in the commercialization of motorcycles, consortiums, and services, offering consultative and personalized service to identify each client's needs and present the best solutions. Responsible for all stages of the sales process, from prospecting to after-sales, with a focus on excellence in service, customer loyalty, and achieving goals.

Main activities:

• In-person, telephone, and digital (WhatsApp and social media) service;
• Active prospecting of new clients and management of the lead portfolio;
• Technical presentation of motorcycles, highlighting characteristics, differentials, and benefits;
• Preparation of commercial proposals and negotiation of payment conditions;
• Commercialization of motorcycles, consortiums, accessories, insurance, and added services;
• Monitoring of financing, documentation, and vehicle delivery processes;
• Relationship building and after-sales service, ensuring customer satisfaction and loyalty;
• Showroom organization and support in promotional campaigns, events, and commercial actions;
• Constant updates on new releases, market trends, and sales strategies;
• Monitoring of performance indicators, goal achievement, and preparation of commercial reports.

Experience focused on building trusting relationships, strategic negotiation, and delivering an excellent customer experience, contributing to sales growth and the strengthening of the Shineray Kazan Grajaú brand.