Commercial & Administrative Employee Insurance

As a commercial and administrative talent, you will make a difference within this dynamic team. You will ensure smooth processing of insurance files and assist customers with professional advice and support throughout the entire process.

• You are the first point of contact for customers via phone and email and answer their questions regarding insurance policies, claims, and ongoing files;
• You receive customers (by phone or digitally), analyze their request, and ensure a correct and customer-oriented solution or referral;
• You open new files and gather all necessary information to guarantee a quick start;
• You meticulously follow up on incoming requests and notifications (e.g., claims) and proactively keep the customer informed of the status;
• You ensure clear and correct administrative processing of customer data and documents.
• You schedule appointments for the commercial advisors and prepare them in terms of content;
• You detect commercial opportunities during customer contacts and pass them on to the right colleague;
• You support customers in filling out documents and clearly explain procedures;

For this position in the Keerbergen region, we are looking for a driven professional who meets the following requirements:

• You have relevant experience in administration and the management of insurance files;
• You have followed education in a relevant field (preferably financial, administrative, or insurance);
• You communicate fluently and are strongly customer-oriented;
• You work independently and take initiative where necessary;
• You are results-oriented and work accurately in file management;
• You have an affinity with the insurance sector and are motivated to develop yourself further;
• You are a true team player and actively contribute to common goals.

For this position, you can expect the following offer from this insurance agent in the Keerbergen region:

• A permanent contract of indefinite duration upon starting;
• A salary based on your experience and competencies;
• A package of additional benefits such as meal vouchers, hospitalization insurance, and other commission-free insurances;
• The possibility to work from home 1 day per week after the onboarding period;
• Flexibility in working hours with fixed core times;
• An extensive range of training courses, where you can also suggest training courses;
• Ample parking at the office;

Do you see yourself completely in this role? Then we look forward to getting to know you! Apply quickly via the button below!

This dynamic insurance office, located in the Keerbergen region, is an established name in the sector and has years of experience in offering tailor-made insurance solutions. The office serves individuals, self-employed, and companies and is known for its personal approach, expert advice, and customer-oriented service.

With a team of dedicated professionals, they work daily to manage insurance files correctly and efficiently, with quality, trust, and a long-term relationship with the customer at the core. The office is part of a larger network, which provides strong support and quality products, combined with the flexibility of a local office.

Thanks to their focus on customized solutions and thorough analysis of customer needs, they strive to offer the most suitable insurance solution for every situation.