Commercial Consultant (Genetic Sequencing)

Support the implementation of corporate commercial strategies to ensure the achievement of sales and revenue targets for the company, ensuring planned levels of profitability and customer retention for the fiscal year. Perform client prospecting, negotiation, and contract closure to meet established goals set by the management area.

RESPONSABILITIES:

• Perform active client prospecting, visits, and travel;
• Provide key customer service;
• Prospect lists for lead generation and assist in describing qualification information;
• Visit clients to ensure the maintenance of the company's portfolio;
• Perform daily follow-up on proposals sent;
• Qualify client needs in complex cases or Top Clients from your portfolio.
• Analyze contract requests received and forward information to Assistants and Commercial Analysts (SA) for proposal submission;
• Capture proposal records in the CRM;
• Perform FUP of proposals in the CRM;
• Monitor weekly KPIs with the Commercial Manager;
• Negotiate actively within your authority range;
• Manage interactions between clients and Eurofins during negotiations, along with BUMAs and ASMs;
• Achieve new business and market awareness through events, visits, social media, etc.
• Orient Assistants and Commercial Analysts (SA) on priorities and relationships with support sectors (sampling, login, logout, invoices);
• Develop and negotiate commercial proposals. Negotiate actively within your authority range;
• Provide personal customer service, by phone or email;
• Maintain monthly client visits to ensure contract continuity and seek new sales opportunities within clients (follow-up meeting, contractual renegotiations, loyalty strategy, solution dissemination);
• Achieve client satisfaction throughout the company's business cycle: proposal development and submission, negotiation and closure, invoicing, receipt, and post-sales;
• Ensure customer satisfaction within established loyalty targets set by the company;
• Develop commercial reports to support company planning activities;
• Met individual sales targets and average ticket analysis;

Perform other related tasks as needed or at the discretion of your superior.