Bilingual Sales Representative - Broker Sales

What You’ll Do:

Reporting to the Assistant Manager, Broker Sales, we are seeking a motivated, tenacious, results-driven Sales Broker to join our high-performance team. This role is for someone who thrives in a fast-paced, competitive environment, consistently exceeds targets, and is passionate about building strong client relationships while relentlessly pursuing new business opportunities.

The core parts of your role will be to:

• Tailoring interactions using emerging technology solutions including phone, chat, email, SMS, and video conferencing.
• Identifying customer needs to build on existing products, including developing contact plans, introducing new products and services, and quoting and marketing personal insurance business.
• Selling insurance products by establishing contact and developing relationships with prospects, responding to incoming communications, following up on expiry date cards, re-quoting previous prospects and cancelled files, and contacting generated leads.
• Creating a trusting environment that fosters new sales opportunities and retention of existing business.
• Actively participating within the team and independently to continuously contribute to overall business improvement.
• Owning and resolving all customer inquiries, ensuring minimal customer effort and a seamless experience.
• Accurately processing account changes, maintaining complete customer documentation, preparing correspondence, and documenting files for follow-up.
• Tackling complex insurance-related cases, creatively utilizing all available resources until full resolution is achieved.
• Identify, source, and close new business opportunities through outbound prospecting, networking, and strategic outreach.
• Manage the full sales cycle from prospecting to closing deals.
• Consistently meet or exceed individual sales targets and performance metrics.
• Build and maintain a robust pipeline of qualified leads using CRM tools and sales methodologies.
• Develop in-depth product and market knowledge to effectively communicate value to clients.
• Stay ahead of industry trends and competitive dynamics to uncover opportunities for growth.