Zone IT Solutions
10 months ago
AI Engineer (Voice Expertise)
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Company information
- Company
- Zone IT Solutions
- Location
- India India
- Posted
- 10 months ago
Job description
About the Role
We are looking for an experienced AI Engineer with deep expertise in voice technologies to design, develop, and deploy next-generation voice-driven applications. This role involves working on speech recognition, voice synthesis, and conversational AI systems, integrating them into enterprise applications, and enhancing user interactions through natural, human-like communication.
Key Responsibilities- Develop and optimize speech recognition (ASR) and text-to-speech (TTS) systems.
- Design and integrate voice-enabled applications, chatbots, and virtual assistants.
- Implement NLP/NLU models for understanding intent and context in conversations.
- Integrate voice technologies with enterprise platforms (ERP, CRM, contact centers, mobile apps).
- Work with APIs (Google Speech, AWS Lex/Polly, Azure Cognitive Services) and open-source voice frameworks.
- Collaborate with cross-functional teams (AI, product, engineering, UX) to deliver scalable solutions.
- Ensure accuracy, latency optimization, and multilingual capabilities for voice applications.
- Stay ahead of emerging Generative AI for voice (voice cloning, emotion modeling, real-time synthesis).
Requirements
Skills & Experience Required- Proven experience as an AI/ML Engineer with a focus on voice technologies.
- Strong knowledge of speech-to-text (STT), text-to-speech (TTS), NLP, and NLU.
- Hands-on experience with frameworks such as DeepSpeech, Kaldi, Whisper, Rasa, or Dialogflow.
- Proficiency in Python and familiarity with AI/ML libraries (TensorFlow, PyTorch).
- Experience with cloud-based AI services (AWS, GCP, Azure) for voice integration.
- Strong understanding of audio signal processing and real-time system optimization.
- Ability to design scalable architectures for voice-enabled enterprise solutions.
- Experience in multilingual voice AI systems.
- Knowledge of emotion detection, sentiment analysis, and personalization in voice AI.
- Exposure to contact center AI solutions (Genesys, Five9, Twilio Flex).
- Background in linguistics, HCI, or cognitive science is a plus.
- Bachelor’s or Master’s degree in Computer Science, AI, or a related field.
- Work on cutting-edge voice AI projects transforming enterprise interactions.
- Be part of an innovative team exploring generative voice and conversational AI.
- Competitive salary, growth opportunities, and the chance to shape the future of AI-driven communication.
Required skills
- ai
- python
- aws
- nlp
- pytorch
- gcp
- azure
- machine learning
- tensorflow
- genesys
- speech recognition
- text-to-speech
- nlu
- deepspeech
- kaldi
- whisper
- rasa
- dialogflow
- cloud-based ai services
- audio signal processing
- real-time system optimization
- linguistics
- sentiment analysis
- hci
- cognitive science
- five9
- multilingual voice ai systems
- emotion detection
- personalization in voice ai
- contact center ai solutions
- twilio flex
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