Account Engineering Assistant II

As an AEA, you will help maximize the productivity of our Account Engineers by taking ownership of essential administrative, coordination, and data-quality activities. You’ll work closely with AEs, GMAEs, the Operations Engineering Manager, brokers, and clients to keep our engineering processes running smoothly.

This is an excellent opportunity to develop a strong foundation in the insurance and risk engineering industry while supporting a high-performing team.

In this role, you will:

• Ensure the timely delivery of engineering services and reports for new and existing client locations.
• Coordinate with local contacts to schedule site visits and manage proper report distribution.
• Handle transactional processes, including tracking risk improvements, updating and maintaining FM Portal.
• Support AEs’ strategic account plans through research, data preparation, and administrative support.
• Prepare and compile client information packages for meetings and presentations.
• Enter, update, and reconcile data in various FM systems used for underwriting and engineering decisions.
• Assist with the monitoring of Intelligent Risk Improvement recommendations.
• Deliver excellent service to clients and brokers in partnership with the AE team.

What We’re Looking For

• 3+ years of experience supporting teams or managers (insurance or related industries preferred).
• University degree (preferred).
• Strong attention to detail and high data accuracy standards.
• Excellent communication and interpersonal skills.
• Fluent English (spoken and written).
• Strong organizational and time‑management skills.
• High proficiency in Microsoft Office (Outlook, PowerPoint, Word, Excel).
• Problem‑solver with a customer‑focused mindset.
• Ability to work well in teams and adapt to diverse cultures and working styles.