DENTAL ASSISTANT/OFFICE MANAGER for Customer Success (m/f/d) - Dental Startup - Hybrid or Remote

You know the day-to-day practice routine inside and out and know where the problems lie? Then help us change that, for hundreds of practices instead of just one.

Roger is the platform that digitally streamlines dental practices: appointment reminders, WhatsApp communication, recalls, dental treatment plan (HKP) dispatch, medical history forms. It also includes services like dental office management and reception. Our goal: practice teams should be able to focus on patients instead of paperwork.

Have you worked at the reception yourself, made recall calls, or chased after dental treatment plans (HKPs)? Then you know exactly how much time is wasted doing that. With us, you'll turn that experience into your profession. As an Onboarding Specialist, you will guide practices on their path to digitalization and show them how relaxed daily life can be.

What awaits you

• Let practices start successfully: You will guide new customers step-by-step through the setup of Roger, train practice teams, and ensure that everything runs smoothly from the start.

• Consult at eye level: You speak the language of the practice. You understand processes, concerns, and priorities and find the right solution together with the team.

• Inspire, don't sell: You will show practices which functions save them even more time and help them make full use of Roger.

• Contribute to development: Your feedback from the practice flows directly into our product. What you say is heard here.

• Grow within the team: You will work closely with Sales, Product, and Support and further develop processes with us.

What you bring

• Experience as a Dental Assistant (ZFA), Dental Office Manager (ZMV), or at the reception of a dental practice

• Enthusiasm for digitalization: You don't have to be a tech expert, but you should be curious and open to new tools

• Joy in explaining, motivating, and supporting people

• Empathy, patience, and clear, friendly communication

• Hands-on mentality: You get involved and like to take responsibility

• German language skills at C1 level, good English language skills

What we offer

• Out of the practice, into the startup: No shift work at the treatment chair, but a modern job with a future

• Hybrid working and a nice office in the heart of Berlin (Münzstraße 21, 10178 Berlin) - remote possible

• Structured onboarding & mentoring: We will teach you everything you need to know about software and customer success

• Real development opportunities in a rapidly growing company

• Attractive salary - performance-oriented and competitive

• A team that sticks together: young team, short communication channels, flat hierarchies, many colleagues with practice background

• Meaningful work: You make the daily lives of practice teams noticeably easier

Interested in digitizing dentistry with us?
Send us your application with your earliest possible start date. A cover letter is not a must; a few sentences explaining why you are a good fit for us are perfectly sufficient.
We look forward to your application!

Find more English Speaking Jobs in Germany on Arbeitnow