Working Student - Customer Deployment (f/m/d)

Your Mission

As a working student in the Customer Deployment area, you will support our team in creating an outstanding customer experience and further professionalizing internal processes in Customer Success. Your focus lies in providing operational support to our Customer Success Managers, allowing them more time for strategic work with our customers.

You will gain exciting insights into the work at the interface between customers, product, marketing, and sales, and learn how Customer Success functions in a rapidly growing B2B software company.

Your Responsibilities

• Operative Support in Customer Success: Taking over tasks in daily business (e.g., maintenance of customer data, creation of reports, preparation for customer meetings)
• Contribution to Customer Success Excellence: Participation in internal projects, such as templates, standards, or process optimizations
• Support in System Predium: Adjustments on customer request and support for imports/exports
• Participation in product-specific topics: Tests, reviews, and feedback for further development
• Support during Onboarding Optimization: Creation of materials such as onboarding videos, scripts, or guidelines
• Analysis of Preparation of customer and usage data, and creation of simple reports for the Customer Success Team
• Marketing Support: Support at events/tradeshows, creation and maintenance of email templates and templates

Your Profile

• Enrolled student (m/w/d), ideally in a study program related to business, management, sustainability, or real estate
• Very structured, reliable, and detail-oriented work style
• High learning readiness and self-responsibility for tasks
• Professional communication in German and English
• First experiences in customer service, software, or project work are a plus, but not a must

Why Predium?

Our Company Culture: At Predium, it's not just about the work itself, but also how we work together and achieve success. We live a strong performance culture based on trust, self-responsibility, and clear goals.

Our Way of Working: We live an office-driven working style to foster collaboration within and between teams. Our employees like coming to our new, wonderful office in the heart of Munich (Werksviertel). Therefore, we expect you to be on site at least 3 days a week.

Our Benefits: Predium offers you not only an environment where you can grow but also numerous benefits that enrich your working day, including:

• Voucher for a Wellpass membership
• Subsidy for your Germany ticket
• Free snacks and drinks in the office
• 20 paid vacation days per year
• Team internal and company-wide events

Find more English-speaking jobs in Germany on Arbeitnow