Workforce Experience Analyst - Total Rewards

Are you detail-oriented and passionate about ensuring smooth and accurate HR processes? We’re looking for a Workforce Experience Analyst - Total Rewards to provide essential administrative and tactical support within our Global Workforce Operations team, ensuring best-in-class service delivery for Total Rewards.

In this collaborative role, you will be crucial in the day-to-day execution of Total Rewards processes, supporting the Workforce Experience Specialist - Total Rewards and contributing to an exceptional employee experience.

What You’ll Do

• Process Total Rewards inquiries and workflows, including compensation, promotion, incentive programs, and immigration, ensuring accuracy and timeliness.

• Provide foundational support and training to Tier 1 GWO on compensation fundamentals and basic Total Rewards processes.

• Support the implementation and administration of recognition, rewards, and incentive programs (e.g., “Thank You” program, tuition reimbursement, service awards).

• Manage and audit HRIS workflows (Oracle HCM), ensuring accurate and timely data handling and system integrity.

• Provide end-user support for tools like ServiceNow and Oracle’s HR Compensation module, troubleshooting basic issues.

• Participate in data collection for market surveys and special projects as directed.

• Deliver exceptional service by guiding employees and HR partners on routine Total Rewards policies and programs and escalating complex inquiries.