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Launch Consulting Group

8 months ago

Workday Helpdesk

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Company information

Company
Launch Consulting Group
Location
México Mexico
Posted
8 months ago
View all jobs at Launch Consulting Group

Job description

Location: Remote Experience: 2 Years (Workday HCM) English Level: B2 (Upper-Intermediate or higher) We are looking for a Tier 1 Workday helpdesk resource. Primary duties will be around EIBs and reassigning user-based security roles, the candidate will manage around 80% of all tickets. Act as first point of contact for Workday-related support requests via ServiceNow ticketing system. Provide guidance on basic navigation, functionality, and troubleshooting with Workday HCM skus. Assist users with…

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