Work & Travel - Ti aiutiamo con il trasferimento!

Join our multicultural Customer Service team in Europe!

Were looking for Italian-speaking professionals passionate about helping sellers and improving their online business performance. You'll be part of a global e-commerce project supporting one of the worlds leading social media platforms.

Responsibilities:

• Support sellers via phone, email, or chat

• Provide accurate information and sales guidance

• Manage and resolve customer queries efficiently

• Identify opportunities to improve seller performance

• Collaborate with internal teams for continuous improvement

Requirements:

• EU ID, Residence Card, or Manifestação de Interesse

• Fluency in Itanlian (C1) and English (B2+)

• 1+ year experience in Customer Service, Account Management, or Customer Success

• Excellent communication & problem-solving skills

• Flexibility to work in rotating shifts

What We Offer:

Competitive salary with performance-based bonuses

Meal allowance: 7.23/day

Relocation support (accommodation & flight reimbursement)

Paid training and career growth opportunities

Multicultural work environment in Lisbon

Schedule:

Monday to Sunday – rotational shifts

2 days off per week

(Some projects may include occasional night shifts)

Start date: 20 November 2025

Location: Lisbon, Portugal