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Naukripay

11 months ago

Work From home (Married Telecaller)

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Company information

Company
Naukripay
Location
India, Delhi, New Delhi, Sansad Marg India
Posted
11 months ago
View all jobs at Naukripay

Job description

This is a remote position. Mail:- [email protected] telecaller job involves making outbound calls to potential customers and handling inbound calls to promote products, generate leads, and provide customer service. Key responsibilities include explaining product features, resolving complaints, and maintaining accurate customer records. Essential skills include strong communication, sales persuasion, and database management. Core responsibilities Outbound calls: Initiate calls to prospective customers to promote products, generate leads, and provide customer service. Inbound calls: Handle inbound calls from customers to resolve their queries, provide information about products, and maintain a positive customer experience. Customer Service: Provide excellent customer service by responding promptly to customer inquiries, resolving complaints in a timely manner, and maintaining accurate records of all interactions. Database Management: Maintain accurate and up-to-date customer records using database management tools. Sales Persuasion: Use strong sales persuasion skills to convince potential customers to purchase products or services. Communication Skills: Possess excellent communication skills to effectively communicate with customers, colleagues, and management. Product Knowledge: Have a good understanding of the products and services offered by the company. Time Management: Manage time efficiently to meet deadlines and achieve targets.

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