Business Informatics Specialist (m/f/d)

We are looking for new employees (m/f/d) in IT Management, Digitization & Processes who will support us with their technical expertise. Would you like to work in one of the leading tax firms in Düsseldorf and support the firm with digitization, automation, and stable IT processes?

We are looking for Business Informatics Specialists - Full-time (m/f/d) who will reliably support our team in process recording, system implementation, interface integration, and IT operations. During your onboarding, you will learn our digital way of working, document and deadline management, as well as our automation and DATEV systems.

Your daily tasks:

• Support of deployed SaaS applications (user/license management, configuration, permissions)

• Setup, installation, and configuration of standard software

• Documentation and conception of digital business processes (SOPs, checklists)

• Planning and implementation of new software and IT solutions

• Connecting standard solutions via interfaces

• Development and implementation of automations for recurring tasks (e.g., Zapier/Mirror/similar tools)

• User training and support (first/second level), creation of guides
• Error analysis and troubleshooting via ticket system
• DATEV support topics in collaboration with specialist departments and service providers

Additional tasks (depending on experience)

• System and rights management, basic administration (users, end devices)

• Participation in IT security and compliance standards (policies, backups)

• Selection and management of external service providers; license and asset management

• Expansion of low-code/no-code automations

• Process optimization and project management in close coordination with specialist departments

Benefits you can look forward to:

• Clear structures and processes: With us, you will find a clear division of tasks, standardized procedures, and documented processes. You will receive tried-and-tested expertise and can rely on a predictable onboarding. Opportunities for advancement are clearly defined and understandable.

• Attractive remuneration: You will receive an above-average, fixed salary from the start. In addition, depending on the position, there are transparent and measurable bonus schemes for particularly good performance.

• Professional clients: You will work in one of the leading firms in Düsseldorf and help support renowned clients. You will work with structured and professional clients from the medium-sized business sector and established industries. This provides you with a stable, predictable environment in your daily work.

• Secure job: Everyone we hire is meant to grow with us long-term. We only have unlimited employment contracts in full-time. Due to our continuous growth and stable order situation, we offer you a long-term perspective with high job security.

• State-of-the-art office: You will work in a fully glassed office with a breathtaking view over Düsseldorf and with the latest equipment. Our office is clearly structured, technically up-to-date, and offers you a quiet, professional working atmosphere with a view over the Rhine and the Media Harbor.

• Digital working world: We work completely digitally, are recognized as a Digital Firm by DATEV, and use automated processes so you can concentrate on your core tasks. We are an innovative firm in the field of digitization.

Key figures for the position:

• Salary: 42,000 - 54,000 Euros (gross) annual salary

• Advancement opportunities: available

• Onboarding phase: generally 2–4 months

• Completed vocational training (e.g., IT System Kaufmann/-frau, Informatik Kaufmann/-frau) or a degree (Business Informatics or similar)

• At least 2 years of professional experience in support, IT administration, or software implementation

• Experience with integration/automation tools (e.g., Zapier, Mirror/Make or similar) and familiarity with the DATEV environment

• Proficient in MS Office; creation/maintenance of forms and documents

• Very good command of written and spoken German; high degree of reliability and discretion

• Structured, proactive, and meticulous work style; confident in dynamic situations

• Strong team player and service-oriented attitude

• Advantageous: Basic understanding of online marketing/consulting processes

Please apply with your application documents, stating your earliest possible start date, directly by clicking the apply button.

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