Student Assistant (m/w/d) – Customer Communication & Backoffice

About us

KarlvonDrais (KvD) stands for modern bicycle trade with its own workshop. We have three premium stores in Frankfurt. At our location in Eckenheim, many inquiries about bikes, service, and leasing are processed daily – and that's where you come into play.

Your tasks

• You answer customer inquiries by phone in a friendly and competent manner
• You process customer inquiries and tickets via email
• You take on administrative backoffice tasks in daily business
• You reliably wrap up leasing processes and keep track of open cases

Your profile

• You are a registered student
• You communicate well with people – by phone or in writing – and remain friendly and structured even when faced with many inquiries
• You work carefully, reliably, and independently
• You are familiar with common digital tools (email, MS Office; experience with ticket or shop systems is a plus)
• Very good German language skills in writing and speaking
• Interest in bicycles and urban mobility is a plus, but not a must

What we offer you

• Flexible working hours that adapt to your schedule
• A glimpse into a growing company with short distances and real responsibility
• An open, motivated team and a modern workplace in Eckenheim
• Fair remuneration as well as attractive employee conditions around the bike

Interest?

If so, we look forward to your application – simply by email, with a brief cover letter and your resume.

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