Working Student in Community & Customer Care (m/f/d)

You love gaming, are creative, and looking for a new challenge? Perfect!

At MegaDev GmbH, we develop innovative solutions for gamers and are the European market leader in trainer and temporary mods for single-player PC games with our software PLITCH. Our goal is to enable players worldwide to create their own gaming experience.

To strengthen our team, we are looking for a Working Student in Community & Customer Care (m/f/d).

Aufgaben

YOUR RESPONSIBILITIES

• You respond to questions and comments on our social media and community channels in a friendly and confident manner. This includes our ticket system, our own forum, Discord, and Trustpilot
• You support our community with advice and hands-on help
• You research topics related to gaming, modding, and pop culture and keep yourself and the team up to date
• You are flexible and, in coordination with the community team, also support the Content team. This includes especially the optimization of our SEO – in particular creating texts for our website, blog posts, and landing pages, as well as keyword research
• You test the quality of our software in close collaboration with the Tech team to help quickly understand and resolve user issues

Qualifikation

YOUR PROFILE:

• You are a passionate gamer and can fully put yourself in our users’ shoes
• You are currently enrolled at university and want to take your first steps in the gaming industry
• You are eloquent and friendly in your communication
• You are a team player and work in a solution-oriented way
• Language skills: fluent in German and English; any additional languages are a plus

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DAS BIETEN WIR DIR

• Flexible Arbeitszeiten
• Mobiles Arbeiten (inkl. Workation-Möglichkeiten)
• Zusätzliche Urlaubstage
• Benefits-Cafeteria-System
• Flache Hierarchien & kreative Freiheit – deine Ideen zählen!
• Ein Team, das sich gegenseitig unterstützt und Herausforderungen gemeinsam löst
• Karriereentwicklung – Weiterbildungsmöglichkeiten und Entwicklungsperspektiven
• Regelmäßige Team-Events und ein konstruktives, kollegiales Arbeitsumfeld
• Modernes Büroambiente

We can't wait to meet you!