Work Student - Hamburg (m/w/d) Information Technology / WI-Information Technology - Onboarding and Support of Digital Systems in the Gastronomy

We from Gastro-Beratung.de support gastronomy businesses in digitalization - from cash register systems to digital menus (QR-Codes) to order and payment solutions. As a work student, you will work directly with our customers in Hamburg and surrounding areas and help them successfully implement the digital transformation. The start would be from July or August, but it can also happen later.

We are a small but ambitious and growing team with a relaxed working atmosphere and the possibility to shape your role individually.

Tasks

• Onboarding-Support: Introduction and setup of digital gastronomy systems (e.g. cash register systems, order systems, reservation tools).
• Technical Support: Direct point of contact for our customers with technical issues.
• Employee Training: Conducting training sessions for gastronomy teams on using new systems.
• Dokumentation: Creation of user-friendly guides and FAQs.
• Optimization: Collect feedback to continuously improve services and technologies.

Qualification

• Studies: Enrolled student (m/w/d) in information technology or a comparable field (media informatics, business informatics).
• Technical Interest: Affinity to digital solutions and their practical application.
• Knowledge: Experience with CSV data, basic network and programming knowledge of advantage.
• Communication Strength: Ability to convey technical information in a clear and customer-oriented manner.
• Solution Orientation: Independent, structured, and proactive working style.
• Mobility: Willingness to travel to on-site appointments in the Hamburg area (e.g. Hannover or Harburg) (driver's license of advantage, but not necessarily required).
• Linguistic Skills: Very good German language skills in writing and speaking.

Benefits

• Practical Insights: Participation in the digitalization of gastronomy businesses in a growing market.
• Flexibility: Working hours that can be coordinated with your studies.
• Development Opportunities: Professional and personal development through varied tasks and customer contact.
• Remuneration: Fair hourly remuneration with the possibility to gain first professional experience.

If you want to support gastronomy businesses in introducing modern technologies and gather valuable experiences in a dynamic working environment, we look forward to your application!

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