limehome
2 days ago
Working Student: Guest Service (m/f/d)
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Company information
- Company
- limehome
- Location
- Munich, Bayern, Germany Germany
- Posted
- 2 days ago
Job description
Reach for the stars with us!
As a working student (m/f/d) Guest Service, you will take on a central role in our operational day-to-day business at Hotel Miano by Limehome. Your focus will be on morning breakfast service, bar operations, and at the same time, you will be a central point of contact at the front desk with an open ear for all our guests' concerns and wishes.
As a 'Host with heart', you will be responsible for these tasks:
Breakfast & Bar Service: Attentive service at our breakfast buffet, restocking, and preparation of classic coffee specialties, teas, hot beverages, and cocktails
Guest Service: Warm welcome, answering guest inquiries (such as excursion tips, directions, or reservations), and professional complaint management
Atmosphere & Order: Ensuring a well-maintained, clean, and inviting ambiance throughout the lounge area
Organization: Receiving, checking, and storing goods, as well as preparing the mise-en-place for the following day
Team Spirit & Interface: Close coordination with the team to ensure a smooth operation
What you need to reach for the stars with us:
Strong communication skills in German and English, as well as a confident demeanor
Ideally, initial experience in gastronomy, hospitality, or the service industry
Organizational skills and the ability to work in a structured manner even in lively situations
Flexibility and willingness to work shifts and weekends
Team spirit, initiative, and a strong hands-on mentality
Why you will love your 'stay' with us:
Onboarding and Feedback: We ensure a smooth start with our well-thought-out onboarding process. Regular feedback and peer reviews will additionally support your development.
OneTeam: An open corporate culture with team stand-ups, regular all-hands meetings, and company events (summer party, Oktoberfest,...).
Everything for our Limehomies: Up to 24 paid vacation days per year, discounts at Urban Sports Club, support for mental health (Nilo.health), staycations in one of our Limehomes, and many other benefits.
Competitive Salary: Our fair compensation for working students, €15 (Bachelor)/€17 (Master), enables you to live a comfortable lifestyle.
About Limehome:
Limehome is a leading, technology-based hospitality operator offering functionally designed accommodations throughout Europe. By leveraging its proprietary technology, Limehome enables a smooth and comfortable stay with a seamless digital guest experience for business and leisure travelers. Founded in 2018, Limehome currently employs over 300 people and has over 13,000 Limehome apartments and hotel rooms in 150 cities across 13 European countries.
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Required skills
- customer service
- initiative
- teamwork
- english
- communication
- technology
- german
- flexibility
- organization
- shift work
- competitive salary
- hospitality
- guest service
- gastronomy
- feedback
- onboarding
- front desk
- hotel
- complaint management
- discounts
- europe
- mental health support
- vacation days
- guest relations
- weekend work
- company events
- bar operations
- hands-on mentality
- breakfast service
- service industry
- corporate culture
- working student
- staycations
- digital guest experience
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