trafficdesign GmbH
3 days ago
Working Student: Community Management – Social Media
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Company information
- Company
- trafficdesign GmbH
- Location
- Cologne Germany
- Posted
- 3 days ago
Job description
YOUR POSITION
Do you live on TikTok and Instagram and know the language of the platforms inside and out? ? As a Working Student: Community Management, you will take over the direct line to the target groups of our brands and push engagement to the next level 🚀 Bring your drive and scale real brand love with flexible 15-20 hours per week! ✨
YOUR TASKS
Community Building: You proactively moderate and activate the communities of our brands on TikTok, Instagram, and Facebook with smart, approachable answers.
De-escalation & Care: You intercept critical comments lightning-fast, resolve tensions with a lot of tact, and turn negative feedback into positive vibes.
Data & Insights: You track relevant community KPIs, derive data-driven learnings, and report the results directly to the team.
Strategic Growth: You observe trends, keep an eye on developments, and provide the team with strategic community insights.
Weekend Coverage: You ensure a responsive feed with approximately 3-4 hours on the weekend (Saturday & Sunday) and during the week (core hours 9-11 AM).
What We Offer You
Performance with Appreciation: Both count with us! According to Kununu, we have been the No. 1 agency in Cologne since 2022 – and the best-rated employer among all larger companies in 2026. Experience open communication, honest feedback, and a vibe that resonates from Cologne to Hamburg 🩵
Career Boost: 1:1 coaching, €1,500 upskilling budget + extra days off for seminars & conferences 🚀
Work-Life Balance: Trust-based working hours & work from anywhere – whether office, home, or beach vibes 🏝️, you decide!
Strong Clients: With us, you work with well-known brands such as Katjes, funny-frisch, ültje, Scania, Bübchen & JOOP! – exciting projects guaranteed!
Feel-Good Factor: Free massages, Urban Sports membership & height-adjustable desks – so you can work comfortably 🧖
Nice Extras: Corporate benefits, meal subsidy, job bike & job ticket
Monthly Events: Rooftop BBQs, Spikeball, charity runs, or the annual ski trip (all optional) 🏔️
Individual Team Budget: Each team decides for itself on its own experiences (e.g., archery or fine dining)
Cult Dates: You don't want to miss our legendary events (summer party, Christmas party & Carnival)! 🤝
WHAT YOU BRING TO THE TABLE:
Social Native: You are an enrolled student, know TikTok and Instagram inside and out, and already have initial hands-on experience in the social media space.
Creative Mindset: You have a strong sense for trends, a drive for excellent copywriting, and are confident in managing channels independently.
Flexibility & Reliability: Fixed core hours in the morning (9-11 AM) and a few hours on the weekend fit perfectly into your workflow.
Culture & Values: You feel addressed by our values and our corporate culture.
Language Skills: You speak perfect German and good English.
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Required skills
- english
- german
- remote work
- social media
- data analysis
- customer care
- de-escalation
- tiktok
- work-life balance
- copywriting
- community building
- brand management
- weekend work
- moderation
- community management
- social media strategy
- kpi tracking
- upskilling
- corporate culture
- working student
- trend watching
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