Werkstudent Service Excellence (m/w/d)

At FlixTrain, you actively shape the future of mobility. We offer you not only secure jobs and attractive additional benefits, but also a dynamic, international environment in which your ideas have a real impact. As a working student (m/w/d) in the Service Excellence area, you will, as part of the team, organize the interior and exterior cleaning of trains at various locations across the FlixTrain network, thereby ensuring clean and high-quality long-distance travel. About the Role - You support the team in the daily coordination with our cleaning service providers. - You help with the preparation and maintenance of orders, contracts and key figures. - You support the review and allocation of invoices. - You create and maintain overviews, lists and reports, e.g. in Excel. - You evaluate quality reports and help record irregularities. - You participate in smaller projects and contribute ideas for improving our processes. About You - Enrolled bachelor's or master's student in a relevant field of study - You are interested in the railway environment and operational processes. - You work in a structured and reliable manner. - You are familiar with MS Office, especially Excel. - You speak good German and English (each at least C1). - You can work approximately 20 hours per week. At us, the big picture matters – even if you do not meet all requirements 100%, but still believe you can make a difference here, we look forward to your application. What We Offer - Travel benefits: 12 free Flix vouchers + 12 discount vouchers for friends & family. - Work from anywhere: Depending on your role, up to 60 days per year from a different location. - Hybrid working model: Office culture with flexibility to balance work and life. - Health and well-being offers: Access to confidential individual counseling, courses and measures for stress management – for you and up to four family members. - Learning & development: Language courses, trainings and expert sessions to build your skills. - Mentoring program: Connect with experienced colleagues to gain insights and accelerate your career. Why join Flix? At Flix, we focus on making travel simple, safe and affordable – for both our passengers and our employees. Things move quickly here, and there is plenty of room to make an impact. We are growing and developing every day and are looking for people who are ready to contribute and help shape the way we work. If you are looking for a job where you can grow and make a difference, you are exactly right at FlixTrain. Here you can become part of a team where your contribution counts and you can shape your journey yourself! Find more English Speaking Jobs in Germany on Arbeitnow