Working Student / Intern Content Marketing & Communications

About Us

toern is a growing AI startup from Hamburg that is rethinking the returns process in e-commerce. With our automated all-in-one solution, we help Shopify shops like Saint Sass, NINETY-9, or 1. FC Köln to manage returns more efficiently, simplify processes, and gain valuable business insights from returns data.

We want e-commerce brands to find toern wherever they are looking for a returns solution – on Google, LinkedIn, or in ChatGPT. To achieve this, we are further expanding our content and marketing division.

Do you feel like telling exciting stories, developing creative content, and actively shaping marketing? Then become part of our team and shape content and communication for the era of AI search with us!

Your Tasks

You will work directly with Alena, our founder, and Rike, our Marketing Manager. You will take on your own projects and accompany them from the initial idea to implementation.

Website & Content: You will write and optimize landing pages, blog articles, and guides on returns, Shopify, and e-commerce operations.

GEO & SEO: You will ensure that toern is visible in AI searches such as ChatGPT, Perplexity, and Google AI Overviews. To this end, you will develop structured content, FAQs, and comparison pages, monitor our visibility, and derive optimizations.

Case Studies & Storytelling: You will conduct interviews with our customers, extract exciting numbers and results, and transform them into convincing case studies for website, sales, and social media.

Social Media: You will develop creative content for LinkedIn and Instagram – from posts and carousels to video formats.

Events & Team Culture: You will support the preparation and organization of trade fairs and events, take care of invitations and communication with customers, and ensure that everything runs smoothly on-site. You will also plan and organize internal team events and contribute your own ideas for joint activities.

AI in Marketing: You will actively use AI tools for research, text drafts, and visuals and develop new workflows together with us to create content smarter and more efficiently.

Your Profile

• You are studying Marketing, Communications, Journalism, Media, Business Administration, or something comparable (for the internship, a mandatory internship is required).
• You enjoy writing and can explain complex topics clearly, creatively, and to the point.
• You have a feel for social media and know what content works on LinkedIn and Instagram.
• You are interested in SEO and the future of search through AI. Initial experience with GEO is a plus.
• You are creative and proficient in using tools like Canva or Figma. Initial experience with video editing (e.g., CapCut) is welcome.
• You enjoy organizing, can keep track of multiple projects, and are keen to help prepare events independently.
• You work in a structured, self-reliant manner and have a hands-on mentality.
• You are AI-savvy and don't just use AI as a tool but actively contribute to improving marketing and content.
• You are interested in e-commerce, SaaS, and the startup world.

What We Offer You

• Direct collaboration with the founder: short decision-making paths, direct exchange, and responsibility from day one.
• Your own projects & formats: Your ideas will be implemented, and your content will have a visible impact on reach and leads.
• Steep learning curve: You will gain practical experience in content marketing, GEO, SEO, and B2B marketing in an AI startup.
• Behind-the-scenes insights: You will learn about building a startup and work with real e-commerce customers.
• Flexible working hours: We will find a model that fits well with your studies, including a remote component.
• Beautiful office: Our office is located in Hamburg's Speicherstadt, including an espresso machine, snacks, and team events.
• Team spirit: We work closely together, celebrate joint successes, and regularly organize team activities.
• Urban Sports Club: Stay active outside of work.

Ready to toern things around?

Are you eager to shape content, co-organize events, and take responsibility in an ambitious startup?

We look forward to getting to know you!

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