Working Student NPL & Partner Management (m/f/d)

Do you want to understand how the sale of receivables, partner management, and clean process controls work together in practice? In the NPL & Partner Management department, we are responsible for the operational processes related to the sale of receivables and collaboration with our partners. We ensure that our NPL and partner processes run reliably, are documented data-driven and audit-proof. As a working student (m/f/d), you will support us in our day-to-day business and work closely with internal interfaces as well as external partners.

• Monitoring & IKS: You will support the monitoring of ongoing NPL and partner processes as well as monthly IKS controls and document evidence comprehensibly in our internal systems.
• Payment Posting & Reporting: You will enter payments into our internal debt collection software, perform checks and reconciliations, and create payment reports.
• Data Checks & Reconciliations: You will execute predefined SQL checks, adjust them minimally if necessary, and create complete datasets including CSV exports as well as duplicate, intersection, and plausibility checks.
• Sale of Receivables & Reversal: You will support the preparation and operational processing of the sale of receivables to Debt Collection Agencies (DCAs), process defined special cases, accompany process and file transfers, and document transactions cleanly in the ticket system.
• Partner Coordination & Follow-up: You will coordinate with our partner bank SWK, the DCAs, and internally with IT, clarify queries, and consistently follow up on outstanding issues.
• DCA Statistics & Presentation: You will prepare DCA statistics and support their presentation.
• Maximum Flexibility: You will work hybrid with a fixed in-office day per week in Düsseldorf and otherwise from home within Germany.

• Studies: You are currently enrolled in a degree program in Business Administration, Economics, (Business) Informatics, or a comparable field of study.
• Initial Practical Experience: You have gained initial experience in dealing with data, reports, or operational processes, for example through internships, working student positions, or vocational training, and ideally you have initial SQL knowledge.
• Structure & Diligence: You work reliably, diligently, and in a structured manner and take on tasks independently.
• Affinity for You enjoy working with numbers, tables, and lists and have a good understanding of reconciliations and plausibility checks.
• Tool Proficiency: You have very good MS Office skills, especially in Excel, and can quickly get used to new systems.
• Communication: You prepare topics clearly and concisely and enjoy communicating with different contact persons.
• Languages: You have very good German language skills and good English language skills, both written and spoken.

• Flexible Working Hours: Shape your workday to fit optimally with your studies – we support your individual needs!
• Home Office Option: Work where you feel most comfortable. Whether in the office or from home – you decide!
• Flat Hierarchies: Teamwork is highly valued here! You have direct contact with decision-makers and can contribute your ideas.
• Diverse Design and Development Opportunities: You have the chance to lead your own projects and further develop your skills in a dynamic environment.
• Numerous Cross-Departmental Events: Build valuable connections and experience our team at exciting events and team gatherings.
• Discounted Membership at Fitness First or Urban Sports Club: Stay fit and healthy – we promote your well-being with attractive fitness offers!
• Fresh Fruit Daily, Unlimited Coffee, Tea, and Water: Enjoy a healthy snack and drink bar that helps you get through the day with energy!
• Discounts via Corporate Benefits: Benefit from exclusive offers and discounts on numerous products and services – an added bonus for your wallet!

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