Working Student (m/f/d) IT Operations – SysOps, Client Management & Software

As a working student, you will support our IT team in the daily operations of an international software company. Your focus will be on system operations, the support of end devices, and software deployment. You will collaborate with internal departments and external IT service providers. Additionally, you will gain insights into our information security management.

• SysOps: Support in the operation and monitoring of our IT systems as well as in the analysis and resolution of technical disturbances.
• Client Management: Participation in the setup, administration, and updating of laptops, user accounts, and work environments, as well as in IT onboarding and offboarding.
• Software Management: Support in the deployment, configuration, and updating of applications, as well as in the maintenance of software and license overviews.
• IT Support: Recording and processing of requests, documentation of solutions, and coordination with our external IT service providers.
• IT Projects: Contribution to technical improvements, system transitions, and the automation of recurring tasks.
• ISMS: Supplementary support in maintaining IT documentation, policies, and evidence for our information security management.

• You are studying Computer Science, Business Informatics, or a comparable field.
• You are interested in IT operations, endpoint management, and software, and enjoy getting to the bottom of technical problems.
• Initial knowledge in Windows, Microsoft 365, cloud services, or networks is an advantage.
• Experience with ticket systems, scripting, or IT security is welcome, but not a prerequisite.
• You work diligently and independently, and communicate well in German and English.
• You are willing to work on-site regularly and support our hybrid work routine with approximately two to three days per week on-site.

We offer you a modern work environment where initiative, development, and team spirit are highly valued:

• Hybrid working and the possibility of mobile working – also temporarily from abroad.
• Working time account to support your work-life balance.
• 30 vacation days per year.
• Integrated career and development system with clear perspectives.
• Further education and training are important to us and actively promoted.
• Team and company events that strengthen our open and team-oriented culture.
• International work environment with colleagues and clients worldwide.
• Works council that supports you with advice and action.
• A growing, global team and an innovative product environment.

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