Werkstudent Medical Underwriting

**About us** Europe is changing. More and more people are choosing freedom — as self-employed professionals, freelancers or entrepreneurs. They decide for themselves when, how and with whom they work. But that freedom comes with a downside: uncertainty. At Insify, we believe that entrepreneurs should not have to worry about insurance. That is why we are building something the insurance world desperately needs: transparent, fair and fully digital insurance, specially designed for people who work for themselves. No complicated paperwork, no hassle. Arranged today, insured tomorrow. We now insure thousands of customers across Europe — and we have only just begun. **The Operations Team** We are the face of Insify. With every phone call, every email and every conversation, we build trust. We make sure customers feel heard, supported and well helped — even when things get complicated. Speed and quality go hand in hand for us, and we continuously improve based on what we learn. With a growing medical underwriting team and expansion into multiple European countries, you will play a direct role in something that makes a real impact. **Your role** As a **Medical Underwriting Working Student**, you are the first point of contact for our customers at one of the most personal moments of their entrepreneurship. You work closely with medical specialists and ensure that applications proceed smoothly, accurately and in a customer-focused way. This is not a standard side job — you join a fast-growing team where your contribution truly matters. **What you will do** - **Customer contact.** You answer questions by phone, email and chat. You explain complex insurance policies and medical decisions in a way that customers truly understand. - **Data management.** You request medical records from general practitioners and specialists, check their completeness and process everything accurately in our system. - **Working with specialists.** You act as the link between the customer and the medical specialist — you summarize information, flag complex issues and keep communication clear. - **Administration.** You keep customer data up to date, process policy changes and monitor deadlines. **What you bring** - You are currently studying, preferably in a field with connections to healthcare, communication or business administration. - You are available for 24 to 32 hours per week. - Your Dutch is excellent — both spoken and written. This is a hard requirement, because you will have daily contact with Dutch-speaking customers. - You are organized, switch easily between tasks and never lose sight of deadlines. - You have a genuinely customer-focused attitude — you enjoy truly helping people, even when it is not easy. - You are willing to pass the WFT exam as part of your professional development. We pay for it and guide you through it. **What we offer** - 💰 **Market-competitive salary** — we pay well, because we want to attract the best people. - 🏖️ **25 vacation days** — plus an extra day off on Christmas Eve if it is a working day. - 🏠 **Hybrid working** — two days per week working from home once you are settled in. - 🚆 **Travel allowance** — we help you with your commute. - 🎯 **€50 net per month via Alleo** — to save and spend on whatever you like, from the gym to UberEats. - 💻 **Company MacBook** — so you can always work quickly and efficiently. - 🎉 **Real team culture** — monthly drinks, quarterly outings, lunch & learns and more. - 📈 **Room to grow** — at Insify you grow along with the company. For the right person, this is much more than a working student position.