Working Student Business Operations – Automation & AI (m/f/d)

Over 6 million people in Germany do not have a recognized vocational qualification. At the same time, artificial intelligence, automation, and digital business models are transforming entire industries faster than the education system can react. The shortage of skilled workers has long been structural – and with it, the urgency to retrain people specifically and effectively is growing.

This is precisely where the Talentspring Academy Group comes in. We train people for the world of work of tomorrow: digital, eligible for funding, and practice-oriented. Our further training courses in AI, Marketing, Sales, HR, and Future of Work are aligned with what the job market actually needs – for people without qualifications, career changers, job seekers, and employees who want to develop further.

We combine the agility of an EdTech with the reach of established educational providers: AI-first learning technology on the one hand, and over 900 locations through strategic partnerships in the education sector on the other. This gives us a nationwide infrastructure, trust in the education system, and direct access to our target groups – digital, local, and human-centered.

Over 100 team members work every day to ensure that a funding approval becomes a real professional restart. Our goal: to empower people, relieve companies, and rethink education as a location strategy – for an economy that leaves no one behind.

As a Working Student Business Operations – Automation & AI (m/f/d), you will work at the intersection of data, automation, and operational processes, helping us to make our business operations increasingly data-driven and automated.

A central part of your role will be the further development of our internal business operations reporting. You will ensure that relevant key performance indicators (KPIs) are reliably displayed, clearly defined, and can be verifiably checked. At the same time, you will identify recurring manual processes and develop automations and AI-supported solutions for them.

You will be given a lot of autonomy and work with modern tools such as Claude Code, HubSpot, Zapier, APIs, and MCP integrations. This role is particularly suitable for you if you enjoy building technical solutions independently, critically questioning data, and actively improving existing processes rather than just managing them.

1. Reporting & Data

• You will further develop our Business Operations Dashboard with Claude Code and integrate data from HubSpot and other systems.
• You will define relevant KPIs together with the business units and ensure that calculations, data sources, and logic are clearly documented.
• You will regularly check KPIs against the respective source data and analyze any deviations.
• You will identify data gaps and quality issues and work with the responsible teams to resolve them.

• You will identify recurring manual workflows and develop meaningful automations for them.
• You will implement workflows using tools such as Zapier, HubSpot Workflows, APIs, or custom scripts.
• You will monitor existing automations and continuously develop them further.
• You will document your solutions so that processes and technical logic remain understandable to others.

• You will develop AI-supported workflows and applications for our business operations.
• You will work with Claude and Claude Code and build integrations via MCP and APIs.
• You will intelligently connect systems such as HubSpot, Notion, Slack, or Google Workspace.
• You will test new tools and approaches and evaluate where they can actually make our daily work more efficient.

• You will gather requirements from different teams and translate them into technical or automated solutions.
• You will estimate effort and feasibility and transparently prioritize your tasks.
• You will work closely with Business Operations and other internal departments.
• You will be given significant autonomy and will independently take topics from idea to functional solution.

• Studies & Availability: You are currently enrolled in a degree program, for example in Computer Science, Business Informatics, Data Science, or a comparable field, and can support us with up to 20 hours per week.
• AI Coding & Technical Practice: You have already worked with Claude Code or comparable AI coding tools and ideally have built your own dashboards, analyses, automations, or other technical solutions.
• Data Understanding: You can handle data confidently and have practical knowledge of SQL and/or Python. You can systematically understand KPI logic, data sources, and potential error sources.
• Automation & APIs: You have already worked with tools like Zapier, n8n, or Make and understand basic concepts around REST APIs, JSON, Webhooks, and authentication.
• Programming: You have practical knowledge of Python or JavaScript and ideally have already worked with Git.
• CRM & Tools: Experience with HubSpot or another CRM is a plus. Knowledge of tools such as Notion API, Monday, or Cloudflare Workers is also advantageous.
• Independence & Ownership: You do not require close supervision, but organize your tasks independently and complete them reliably.
• Diligence: You critically question numbers, check your results, and make data gaps or uncertainties transparent instead of ignoring them.
• Documentation & Communication: You document technical solutions comprehensibly and communicate early if requirements are unclear, if effort changes, or if you need support.
• Language: You can communicate confidently in German and have good English skills for technical documentation, tools, and APIs.

• Real Design Freedom: You don't just complete existing tasks, but actively develop reporting, automations, and AI workflows.
• Hands-on AI & Automation: You work daily with modern AI, coding, and automation tools and can apply new technologies directly in practice.
• Responsibility from Day One: You take on your own projects and independently bring solutions from idea to implementation.
• Direct Business Impact: Your work will directly improve our data quality, reduce manual processes, and create better decision-making foundations for our teams.
• Steep Learning Curve: You will gain insights into various business areas and learn how data, systems, and operational processes interact in a fast-growing company.
• Short Decision Paths: You will work closely with Business Operations and other teams and can quickly test and implement ideas.
• Growing EdTech Environment: You will become part of an organization that consistently develops education further with technology, automation, and AI.

At Talentspring, we are proud of the diversity of our team. Neither during hiring nor during employment are decisions made based on skin color, religion or religious belief, ethnic or national origin, nationality, gender identity, sexual orientation, disability, or age. Talentspring stands for a safe workplace and takes action against discrimination and harassment of any kind. It is particularly important to us that everyone develops to their fullest potential and experiences no disadvantage whatsoever. We are proud of our diverse team and ensure that we fulfill this lived diversity in every hire.

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