Become a Luxury Brand Evaluator (Stuttgart, DE) - Apply Now

Turn your passion for luxury into a career opportunity. Discover the world of premium brands and make a lasting impression in the fields of fashion, beauty, jewelry or automobiles. Become part of CXG, the world's leading company in customer satisfaction, and work with well-known names such as Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace and many others.

About the role:

As an evaluator for luxury brands, you will immerse yourself in the world of luxury to discreetly evaluate customer experiences and provide critical feedback that helps brands improve their services. Whether you visit boutiques, shop online or return a product - your voice shapes the future of luxury.

Flexibility - each visit to a store takes about 20 minutes, giving you the flexibility to multitask.

Frequent opportunities - carry out several assignments per month and work with some of the most prestigious brands worldwide.

Our partners in the luxury sector:

Fashion & Couture

- Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana

Jewelry and Watches

- Tiffany & Co, De Beers, Piaget, IWC, Boucheron, Pandora

Beauty & Skincare

- Guerlain, Sephora, L'Oréal, Givenchy

Automotive industry

- Bentley, Jaguar, Genesis, Maserati, Vespa

What you will do:

1. Choose your assignments - align your missions with your personal preferences and your profile.

2. Visit luxury stores or evaluate online - speak to the sales staff in the stores or online, conveniently from your home.

3. Observe closely - check the ambience, service quality and overall customer experience.

4. Give honest feedback - use our platform to share your observations via questionnaires.

Advantages of the role:

Collaboration with renowned brands from various industries.

Flexible assignments tailored to your interests.

Compensation for your time and contribution, with the possibility of reimbursement of purchases.

A user-friendly platform for managing orders and feedback.

How to become a member of the CXG community:

1. Register: Register at live.cxg.com and confirm your e-mail.

2. Complete your profile: Fill in your details 100% and get verified.

3. Get certified: Pass the general certification to gain access to the missions.

4. Apply for missions: Explore assignments with brands that inspire you.

5. Start evaluating: Start making a difference in the luxury market. Remuneration:

Non-purchase evaluations: You will receive a fee that depends on the complexity of the assignment.

Purchase-based evaluations: Reimbursement for approved items, as indicated in the assignment description.

About CXG

CXG brings together premium brands with over 80,000 evaluators in 70 countries. With 12 global offices and almost two decades of experience in CX retail, we are committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our CXG Live mobile platform. On this platform, you can seamlessly manage missions, certifications and feedback.

Requirements

• You must be at least 18 years old.
• Current customer of premium and luxury brands.
• Not currently under contract with a retail brand to ensure impartiality.
• Punctual, organized, detail-oriented and reliable.
• Attentive and passionate about customer experiences.
• No prior knowledge is required; we value honest feedback from real customers.