Become a Luxury Brand Evaluator (Graz, AT) - Apply Now

Transform your passion for luxury into a career opportunity. Discover the world of premium brands and leave a lasting impression in the fields of fashion, beauty, jewelry, or automobiles. Join CXG, the world's leading company in customer experience, and work with renowned names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and many others.

About the Role:

As an Evaluator for Luxury Brands, you'll immerse yourself in the world of luxury to discreetly evaluate customer experiences and provide critical feedback that helps brands improve their services. Whether you visit boutiques, shop online, or return a product - your voice shapes the future of luxury.

Flexibility - each visit to a store takes about 20 minutes, so you'll have the flexibility to complete multiple tasks.

Frequent opportunities - you'll lead multiple assignments per month and work with some of the most renowned brands worldwide.

Our Luxury Partners:

Mode & Couture

- Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana

Jewelry & Watches

- Tiffany & Co, De Beers, Piaget, IWC, Boucheron, Pandora

Beauty & Skincare

- Guerlain, Sephora, L'Oréal, Givenchy

Automotive Industry

- Bentley, Jaguar, Genesis, Maserati, Vespa

What You'll Do:

1. Choose Your Missions - align your missions with your personal preferences and profile.

2. Visit Luxury Stores or Evaluate Online - speak with sales associates in stores or online, comfortably from home.

3. Observe Carefully - inspect the environment, service quality, and overall customer experience.

4. Provide Honest Feedback - use our platform to share your observations through questionnaires.

Benefits of the Role:

Collaboration with renowned brands from various industries.

Flexible, tailored assignments.

Compensation for your time and contribution, with the possibility of reimbursement for purchases.

A user-friendly platform for managing assignments and feedback.

How You'll Join the CXG Community:

1. Register: Sign up at live.cxg.com and confirm your email.

2. Complete Your Profile: Fill out your data to 100% and get verified.

3. Get Certified: Pass the general certification to gain access to missions.

4. Apply for Missions: Explore assignments with brands that excite you.

5. Begin Evaluating: Start moving the luxury market. Compensation:

Non-Purchase Evaluations: You'll receive a fee based on the complexity of the assignment.

Purchase-Based Evaluations: Reimbursement for approved items, as described in the assignment description.

About CXG

CXG brings premium brands together with over 80,000 evaluators in 70 countries. With 12 global offices and almost two decades of experience in CX retail, we're committed to redefining the customer experience for luxury giants.

Kick off with us and enjoy the flexibility to work on our mobile platform, CXG Live, even on-the-go. On this platform, you can manage missions, certifications, and feedback seamlessly.

Requirements

• You must be at least 18 years old.
• Current customer of premium and luxury brands.
• Not currently under contract with a retail brand, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Aware and passionate about customer experiences.
• No prior knowledge is required; we value honest feedback from genuine customers.