Become Luxury Brand Evaluators (Berlin, DE) - Apply Now

As an Evaluator for Luxury Brands, you'll immerse yourself in the world of luxury to discreetly evaluate customer experiences and provide critical feedback that helps brands improve their services. Whether you visit boutiques, shop online, or return a product - your voice shapes the future of luxury.

Flexibility - each visit to a store takes about 20 minutes, so you'll have the flexibility to fulfill multiple tasks.

Frequent opportunities - you'll lead multiple assignments per month and work with some of the most renowned brands worldwide.

About the role:

1. Choose your tasks - align your missions with your personal preferences and profile.

2. Visit luxury stores or evaluate online - speak with sales associates in stores or online, comfortably from home.

3. Observe carefully - inspect the environment, service quality, and overall customer experience.

4. Provide honest feedback - use our platform to report your observations through questionnaires.

Benefits of the role:

Collaboration with renowned brands from various industries.

Flexible, tailored tasks that align with your interests.

Compensation for your time and contribution, with the possibility of reimbursement for purchases.

A user-friendly platform for managing assignments and feedback.

How to become part of the CXG community:

1. Register: Sign up at live.cxg.com and confirm your email.

2. Complete your profile: Fill out your data to 100% and get verified.

3. Get certified: Pass the general certification to gain access to missions.

4. Apply for missions: Explore assignments with brands that excite you.

5. Begin evaluating: Start moving something on the luxury market. Compensation:

Non-purchase evaluations: You'll receive a fee based on the complexity of the assignment.

Purchase-based evaluations: Reimbursement for approved items, as described in the task description.

About CXG:

CXG brings premium brands together with over 80,000 evaluators in 70 countries. With 12 global offices and almost two decades of experience in CX retail, we're committed to redefining the customer experience for luxury giants.

Kick-start your career with us and enjoy the flexibility to work on our mobile platform, CXG Live, even on-the-go. This platform allows you to manage missions, certifications, and feedback seamlessly.

Requirements:

• You must be at least 18 years old.
• Currently a customer of premium and luxury brands.
• Not currently under contract with a retail brand to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Aware and passionate about customer experiences.
• No prior knowledge is required; we value honest feedback from genuine customers.