Become Customer Service Agent in Banking Sector - Athens, Greece

Fully trained and ready to start your career? Start your professional journey as a customer service agent for international companies at a great location by the Mediterranean!

Patrique Mercier Recruitment JP has positions in customer service that will give you the opportunity to work in Greece and benefit from a paid relocation! This exciting opportunity includes relocation support, which allows you to immerse yourself in the beautiful Mediterranean culture and simultaneously provide top-notch support to our valued customers. In this role, you can utilize your communication skills to handle inquiries, solve problems, and enhance customer satisfaction. If you want to offer an exceptional service and get excited about working in an international environment, then you're exactly right!

• Providing a top-notch customer service for customers via phone, email, and chat.
• Answering customer inquiries and problems in a timely and effective manner.
• Maintaining knowledge of products and services to provide correct guidance to customers.
• Carefully documenting customer interactions in the company's CRM system.
• Collaborating with team members to improve service offerings and customer experience.
• Taking part in regular training sessions to expand your skills and product knowledge.
• Making a positive contribution to team discussions and initiatives aimed at improving service.

Requirements

• Fluent German and English language skills.
• Excellent communication skills and professional demeanor.
• Able to handle multiple tasks and work effectively in a fast-paced environment.
• Outstanding problem-solving skills and attention to detail.
• Prior experience in customer service or a similar field is advantageous but not required.
• Familiarity with CRM systems and tools for customer care.
• Positive attitude, adaptability, and willingness to take on new challenges in a new cultural environment.

Benefits

• Private health insurance
• Training and development opportunities within the company
• 2 additional salaries per year
• Paid accommodation for the first 6 months possible (subject to availability)
• Completely paid training and acclimatization time
• Completely paid relocation package (flight, transfer, and hotel)