Volunteer Coordinator / Social Media Manager

The Volunteer Coordinator / Social Media Manager is responsible for managing all aspects of volunteer engagement and camp operations, from initial enquiry to volunteer departure. This role ensures volunteers have a smooth, enriching experience while maintaining Research’s online presence across social media platforms and the website.

Key Responsibilities:

• Volunteer Management:
  

  • Manage the full volunteer booking process, including enquiries, applications, confirmations, and departures.
    

  • Coordinate volunteer orientation, induction, and training schedules.
    

  • Maintain accurate records of volunteer attendance, feedback, and performance.
    

  • Ensure compliance with health, safety, and organisational policies at all times.
    

• Camp Operations:
  

  • Oversee the day-to-day running of the volunteer camp, including logistics, accommodation, and meal planning.
    

  • Coordinate schedules for research activities, fieldwork, and educational sessions.
    

  • Act as primary contact for volunteers on-site, resolving issues promptly and professionally.
    

• Social Media & Online Presence:
  

  • Plan, schedule, and create engaging content for this reserves Research’s social media channels.
    

  • Monitor and respond to social media engagement in a timely and professional manner.
    

  • Update and maintain website content related to volunteer programs and research projects.
    

  • Collaborate with team members to produce multimedia content, including photos and videos, to showcase volunteer activities.
    

Requirements

• Experience in volunteer coordination, event management, or hospitality.
  

• Strong social media and content creation skills, including familiarity with platforms such as Instagram, Facebook, and TikTok.
  

• Excellent communication, organisation, and problem-solving abilities.
  

• Ability to multitask and work independently in a remote or camp-based environment.
  

• Basic understanding of wildlife, conservation, or research practices preferred.
  

Core Focus: Volunteer logistics, camp operations, and social media management.

BenefitsSalary offer between R10,000 - R15,000.00 live in with meals when camp is running