[ VO2 FORCE ] - PO IT Salesforce Marketing Cloud (SFMC)

🌟 VO2 GROUP: Independent French leader in Tech and Digital consulting Between strategic consulting and technological delivery, we cultivate a "boutique" spirit: excellence, humanity, and a strong culture of innovation. We are present in Paris, Montreal, Shanghai, New York and Geneva, with more than 800 consultants. 🌍 Global leader in customer and corporate experience We work with the most iconic brands to ensure their success: ✔️ From strategy and innovation ✔️ To large-scale execution, thanks to our expertise in business, tech, data and AI 🤖✨ 🏆 Recognition & Leadership Leader in innovation and growth 2025 (Les Echos Business Magazine) Multi-tech player and Premium Salesforce partner 🌿 Champion of "Responsible and Sustainable Tech" Founded with gender parity, defending equality through a committed leadership team 🌟 45% women within our teams TopCom award-winning campaign in 2024 📜 Certifications and Awards Salesforce Impact Partner 2024 Cybervadis 2025 Impact Company of the Year 2024 by Choose My Company 🚀 VO2 GROUP: The Bright Side of Tech 🌈 _________________________________________________________________ For one of our major clients in the Retail sector, we are looking for a Product Owner IT Salesforce Marketing Cloud (SFMC) with a predominantly technical-functional profile. The mission is part of a digitalization program for the After Sales journey, with the objective of optimizing the communications sent to customers throughout the after-sales service process for a product. The solution relies on Salesforce Marketing Cloud to orchestrate the various customer notifications, notably through Email and SMS channels, in an international, multi-market context. The IT PO will work closely with the business PO and will ensure the interface with the SFMC technical teams. Your Missions You will be involved in particular in: - Scoping, analyzing and challenging business needs, as well as translating them into User Stories, functional specifications and acceptance criteria; - Steering and monitoring developments in Salesforce Marketing Cloud, in coordination with the technical teams; - Designing and evolving Email & SMS notification journeys: triggering rules, content, languages, markets and sending delays; - Supporting international roll-outs and preparing the configurations required for new markets; - Functional testing, end-to-end tests and supporting UAT phases; - Coordinating business, technical and regional teams, as well as monitoring dependencies and blocking points; - Maintaining functional documentation and market-specific particularities. Profile Sought We are looking for a technical-functional profile, able to understand and challenge a business need while having a good command of Salesforce Marketing Cloud. Key skills: - Experience as a PPO, IT PO, Business Analyst or technical-functional Consultant; - Significant experience with Salesforce Marketing Cloud (SFMC); - Good understanding of customer journeys and automated Email & SMS notifications; - Proficiency in writing User Stories and functional specifications; - Ability to understand and challenge the feasibility of a request in SFMC; - Experience in functional testing, end-to-end tests and UAT; - Proficiency in Jira or an equivalent tool; - Experience on international roll-out projects is a real plus; - Professional fluency in English, both written and spoken, is essential for this mission, as exchanges regularly take place in an international context. Find more English Speaking Jobs in France on Arbeitnow