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VO2 Group

1 day ago

VO2 FORCE - PO IT Salesforce Marketing Cloud (SFMC)

  • Paris, France
  • Full Time
  • Lead
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Company information

Company
VO2 Group
Location
Paris, France France
Posted
1 day ago
View all jobs at VO2 Group

Job description

🌟 VO2 GROUP: Leading French Independent Tech and Digital Consulting Firm

Between strategic consulting and technological execution, we cultivate a "boutique" spirit: excellence, human touch, and a strong culture of innovation.

We are present in Paris, Montreal, Shanghai, New York, and Geneva, with over 800 consultants.

🌍 World leader in customer and corporate experience

We collaborate with the most iconic brands to ensure their success:

βœ”οΈ From strategy and innovation

βœ”οΈ To large-scale execution, thanks to our expertise in business, tech, data, and AI πŸ€–βœ¨

πŸ† Recognitions & Leadership

Leader in Innovation and Growth 2025 (Les Echos Business Magazine)

Multi-tech player and Premium Salesforce Partner

🌿 Champion of "Responsible and Sustainable Tech"

Created with gender parity, defending equality thanks to a committed management team 🌟

45% women within our teams

TopCom award-winning campaign in 2024

πŸ“œ Certifications and Awards

Salesforce Impact Partner 2024

Cybervadis 2025

Company of the Year 2024 by Choose My Company

πŸš€VO2 GROUP: The Bright Side of Tech 🌈

_________________________________________________________________

For one of our major clients in the Retail sector, we are looking for a technico-functional IT Product Owner for Salesforce Marketing Cloud (SFMC).

The mission is part of an After Sales journey digitalization program, with the objective of optimizing communications addressed to customers throughout the after-sales product support journey.

The solution relies on Salesforce Marketing Cloud to orchestrate various customer notifications, particularly on Email and SMS channels, in an international and multi-market context.

The IT PO will work closely with the Business PO and will ensure the interface with the SFMC technical teams.

Your Missions

You will be involved in:

  • The scoping, analysis, and challenging of business needs, as well as their translation into User Stories, functional specifications, and acceptance criteria;
  • The management and monitoring of developments in Salesforce Marketing Cloud, in conjunction with the technical teams;
  • The design and evolution of Email & SMS notification journeys: triggering rules, content, languages, markets, and sending times;
  • Support for international roll-outs and preparation of necessary configurations for new markets;
  • Functional acceptance testing, end-to-end testing, and support for UAT phases;
  • Coordination of business, technical, and regional teams, as well as tracking dependencies and blockers;
  • Maintenance of functional documentation and specificities related to different markets.
Profile Sought

We are looking for a technico-functional profile, capable of understanding and challenging a business need while having a strong command of Salesforce Marketing Cloud.

Key Skills:
  • Experience as a PPO, IT PO, Business Analyst, or technico-functional Consultant;
  • Significant experience with Salesforce Marketing Cloud (SFMC);
  • Good understanding of customer journeys and automated Email & SMS notifications;
  • Proficiency in writing User Stories and functional specifications;
  • Ability to understand and challenge the feasibility of a request within SFMC;
  • Experience in functional acceptance testing, end-to-end testing, and UAT;
  • Proficiency in Jira or an equivalent tool;
  • Experience with international roll-out projects is a real plus.
  • Fluent professional English, both written and spoken, is essential for this mission, as exchanges will regularly occur in an international context.

Required skills

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