Visual Communications Coordinator

The Calgary West Central Primary Care Network (CWC PCN) is a non-profit organization committed to a healthier future. As a Primary Care Network, we work alongside hundreds of family doctors (our members) to support the patient-doctor relationship and provide programs and services at no cost to doctor or patient. As the Visual Communications Coordinator, you’ll support and contribute to a wide range of communications activities, including writing and editing, creating digital content, and analyzing and reporting on communications metrics. You’ll will work closely with other Communications team members and key stakeholders to execute tactics that support the CWC PCN’s communications objectives. This is a primarily work-from-home position with some required in-person work at our Main Office, located at 5966 Centre St. S., Calgary. Therefore, the successful candidate must be located within Calgary or the surrounding area (e.g., Cochrane, Airdrie, Chestermere, etc.). This is a temporary maternity leave contract. The expected contract end date is Dec. 11, 2026. Responsibilities Writing, editing, and digital content

• Ensure writing tone and style are on-brand.
• Demonstrate a professional level of writing, ensuring strong spelling and grammar, and ensuring work products are error-free.
• Peer edit documents and other written materials, in compliance with Canadian Press style and CWC PCN style guidelines.
• Support the development of content as needed.
• Support team members in identifying and tracking success stories.
• Support communications channel management, such as e-newsletters and websites as needed.
• Assist in producing and publishing content to social media channels and/or websites.
• Liaise with subject matter experts as needed to develop and/or approve content.
• Act as back-up for social media, providing coverage for team members as needed.
• Assist with the creation and upholding of team resources, such as formatting guides, procedures, and brand standards.
• Manage and maintain the Communications inbox; respond to emails as appropriate.

Visual design, branding, and formatting

• Support the design of materials, including print collateral for communications initiatives, projects, events, and advertising.
• Support the creation of unique digital artwork, including graphics, videos, and photos for projects such as social media and website development.
• Source and recommend on-brand stock images, video, and audio resources.
• Coordinate applicable quotations and logistics as needed.
• Maintain department files and record keeping of asset backup and accessibility through digital asset management software.
• Edit and format files (e.g., documents, presentations) as needed and ensure they meet branding and formatting guidelines; store and track documents and other files as needed.
• Maintain central repository of CWC PCN forms; ensure consistency in branding, naming, and filing procedures of all CWC PCN forms.
• Research and keep up to date on communications and visual design trends through online research, training, and testing.
• Identify and recommend new processes, technology, software, and/or equipment to improve our communications and visual design.

Requirements Education: A bachelor's degree in communications, marketing, public relations, or a related area is required. Experience: A minimum of two years’ experience in the communications field is required. A minimum of one year of experience in the following is an asset:

• Experience in primary care and knowledge of the Alberta healthcare system
• Experience writing and editing according to Canadian Press style standards

Technical: Microsoft Office, including Word, Excel, Outlook, SharePoint, and Teams. Content management systems. Digital communications software. Analytics and reporting tools (Google Analytics). Graphic design software. Background check: A clear Criminal Background check is required to start. Benefits We have been recognized as an Alberta Top 85 Employer for 2025. Employees of the CWC PCN enjoy a competitive salary and benefits package that includes employer-paid premiums for health and dental benefits, health spending/wellness account, eligibility to contribute to our group RRSP plan and receive an employer match, flexible working options, generous vacation and personal time off allowances, education days, as well as professional development opportunities. The CWC PCN is a leader in the provision of primary care through collaboration, innovation, and teamwork, creating healthy patients and satisfied providers. The CWC PCN is committed to providing a physically, emotionally, and psychologically safe environment for all workers, patients, and visitors. We are also committed to promoting policies internally that ensure team members across the organization feel they belong and can perform to their best capacity in a supportive and respectful work environment. How to apply To apply to this position, please submit your application to the posting on the CWC PCN’s website. When you apply, please include the following:

• Resume
• Cover letter

Due to the high volume of applications we receive, only those who apply through the CWC PCN’s website will be moved forward in the recruitment process. This is a necessary step as we require important information from our application form. Our hiring practices ensure that all qualified candidates are considered and decisions are merit-based. We invite applicants of all racial and ethnic backgrounds, ancestry, religious beliefs, gender/gender identity, sexual orientation, age, family/marital status, and physical and mental disabilities. The CWC PCN welcomes and encourages applications from persons with disabilities or those needing an accommodation based on any other protected ground. Accommodations are available on request for candidates taking part in the selection process. To request an accommodation, please email [email protected]. We thank all applicants for their interest; however, only shortlisted candidates will be contacted. Posting will remain open until the role is filled.