Virtual Assistant/Receptionist

Schedule: Full-Time | EST Working Hours.

Job Overview:
We are seeking a professional and dependable Virtual Assistant / Receptionist to manage phone calls and provide administrative support. This full-time remote role requires strong customer service skills, the ability to remain calm under pressure, and excellent communication abilities. The ideal candidate is composed, detail-oriented, and able to represent the company professionally at all times.

Key Responsibilities:

• Manage phone calls in a courteous and professional manner.
• Serve as the first point of contact for callers.
• Route calls appropriately, take accurate messages, and ensure timely follow-ups.
• Handle client and customer inquiries with patience, empathy, and clarity.
• Perform administrative tasks including data entry, scheduling, calendar management, and document organization.
• Manage email inboxes and respond to general inquiries.
• Maintain accurate records in internal systems.
• Remain calm, professional, and composed during high call volumes or time-sensitive situations.
• Maintain confidentiality and professionalism at all times.

Required Skills & Qualifications:

• Previous experience in a receptionist, virtual assistant, or customer service role.
• Fluent English speaking and writing skills.
• Strong customer service skills with a professional phone manner.
• Ability to work under pressure while maintaining composure and accuracy.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Fast learner with the ability to adapt quickly to new tools, systems, and workflows.

About Caliber6:

Hi, welcome to our page. We are constantly on the lookout for various candidates to work with us and our partners. Don't hesitate to apply if you feel like you are a great fit!