Salesperson IQOS Expert 80% - GlattZentrum

Manpower Become Part of a Revolutionary Change. At Philip Morris, we have decided to do something incredible! We are redefining our business entirely and building our future on smoke-free products that can improve the lives of one billion smokers worldwide. With great changes come great opportunities. Wherever you join us, you will enjoy the freedom to develop and deliver better and more intelligent solutions. YOUR DAILY ROUTINE - Execution of retail sales according to our guidelines - Ensuring that our set KPI targets are met, with a focus on transitioning adult smokers to IQOS - Be a brand ambassador for IQOS - Daily execution and online reporting of administrative tasks - Contribute to the performance of our boutique by achieving your individual goals Customer Experience - Offer our customers an unparalleled IQOS experience by leveraging your skills and our products in our boutique - Identify and understand customer needs skillfully and offer personalized guidance and support when discovering IQOS - Offer exclusive customer services, including product diagnoses, returns, and replacing products according to our consumer-oriented principles - Contribute to increasing the loyalty of our adult customers and fulfilling their expectations and needs YOUR PROFILE - You speak English at a C1 level - Comprehensive understanding of premium retail sales, including customer service, KPIs, visual merchandising, and store operations Customer-oriented / Efficient in assessing customer needs - Dynamic team player - Contribute to the success of your team with the goal of achieving high performance standards - Strong interpersonal and communication skills: both verbally and written - Result-oriented, effective time management, and solution-oriented, as well as the ability to make good judgments - Flexibility for non-traditional business hours including evenings, weekends, and holidays - Knowledge of MS Office and client-tracking systems - Very good German language skills in writing and speaking are expected, and good English skills or additional knowledge of a national language is an advantage. We look forward to your application. Industry: Food Production Function: Customer Service