Responsible Front End & Admin St Denijs Westrem

Join Carrefour and meet more than 9,500 motivated employees! From our 705 stores or from the head office, we set out every day to satisfy our customers and work together towards our goal: Becoming a world leader in food transition for everyone!

Responsibility

The Responsible Front End & Admin coordinates the activities of the front end (cash registers, counter, reception) and personnel administration. He/she takes care of customer reception and ensures optimal organization of the cash register.

• You manage the entire Exploitation activity (counter, cash register, reception, administration....)
• You ensure that all goods passing through the cash register are scanned and paid for.
• You know the productivity norms and apply them. You take initiative to make the passage at the cash register more pleasant for the customer and you are familiar with the national norm.
• You report any anomalies to your hierarchy and investigate whether the reported anomalies are being handled.
• You follow all procedures regarding money, prices, advance payments, ...
• You follow hygiene and safety rules.
• You know and use computer programs (e.g. POS, Horoquartz, Time, Kiala, Lotto, ...).
• You check the rules and procedures governing cash register service and repeat them.
• You perform cash register controls and ensure follow-up on these.
• You know and use anti-malware and safety procedures and conduct specific controls that contribute to a reduction in shrinkage and waste at the cash register and reception (reports).
• You check cash amounts according to procedures: cash funds, advance payments, exchanges, refunds, ...
• You know kiosk procedures and apply them.
• You know administrative procedures and use them.
• You perform tasks linked to opening, closing, and administration of the front end and nearby cash registers.
• You are responsible for setting up the cash register (schedules, breaks, ...) and ensure compliance with these.
• You coordinate help to departments during quiet periods.
• You take note of information relevant to the store upon arrival and pass this information on to cash register employees.
• You ensure continuity of customer service and rotation of cash register and reception employees.
• You manage disputes and take necessary measures to ensure smooth passage at the cash register (supervisor, ...).

Profile

• You hold a secondary diploma or have relevant experience within sales / retail / hospitality or catering and have affinity with cash work.
• You have experience in managing a team.
• You are customer- and result-oriented.
• You are strong in organizing and planning.
• You are flexible. Working in a variable schedule and on Saturdays does not scare you off.
• You are a team player and communicate fluently.
• You have an analytical mind.
• You speak Dutch.

Our offer

A contract of indefinite duration (30 hours/week)

An attractive salary package with extralegal benefits: meal vouchers, premiums for late hours, group insurance, assistance in your transportation costs (car, bike, public transport), 20% discount on your groceries at our integrated Carrefour stores, benefit program with many discounts at partner Ekivita Edenred, ...

No work on Sunday, except for a few stores on a voluntary basis, here comes a higher premium.

Training tailored to your needs and many opportunities for career development and growth.

A challenging job at one of Europe's largest retailers.

At Carrefour, we want people - from all generations and backgrounds, each with their own experience - to join and stay with us. We are convinced that this is how we can satisfy our customers and strengthen our results and innovation power. As a Carrefour employee, you will be invited to work positively on the promotion of our diversity policy.