Vendor Success & Operations Specialist

As a Vendor Success & Operations Specialist, you'll be working with the Project Manager - Vendor Operations as a vital bridge between internal stakeholders and external manufacturers/factories. You'll manage vendor-related processes—from purchase orders to issue resolution—so the KAM team can focus on client relationships. Key Responsibilities Vendor & Factory Coordination : Maintain daily communication with vendors and factories. Proactively address production bottlenecks or delays. Purchase orders: Coordinate and manage purchase orders with vendors and factories. Ensure timely and accurate delivery of goods. Issue resolution: Proactively address and resolve any issues that may arise during the production process. Collaborate with internal stakeholders to ensure effective communication and resolution. Reporting: Provide regular reports to the Project Manager - Vendor Operations on vendor performance, production status, and any issues that may have arisen. Key Skills and Qualifications: Strong communication and interpersonal skills. Ability to work effectively with internal stakeholders and external vendors. Experience with vendor management and coordination. Ability to prioritize and manage multiple tasks and projects simultaneously. Strong analytical and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Education: Bachelor's degree in Supply Chain Management, Operations Management, or related field. Certification: APICS (Association for Supply Chain Management) certification is a plus. Tools and Technologies: Microsoft Office, Excel, Word, PowerPoint, Outlook, SharePoint, Dynamics 365, SAP, Oracle, AS400, IBM iSeries, and other relevant tools and technologies.