Sales Representative with focus on VM - adidas São Paulo

Objective and Global Relevance for the Organization: Contribute to achieving KPI store goals, providing a memorable experience to consumers through excellent customer service and correct execution of Visual Merchandising. Act directly in sales operations, using product knowledge and brand awareness to engage customers, drive results, and ensure maintenance of operational standards and display exposure of the store. Main Responsibilities: • Achieve targets by ensuring effective communication with customers, identifying their needs, and offering personalized solutions; • Develop and maintain a deep understanding of adidas products, services, and brand values; • Collaborate with colleagues to create an engaging shopping environment that meets customer expectations; • Ensure accurate inventory management, including receiving, storing, and shipping merchandise; • Participate in visual merchandising activities to ensure effective product display and store appearance; • Maintain high levels of customer satisfaction through prompt issue resolution and follow-up; • Stay up-to-date with new products, services, and brand initiatives to provide expert advice to customers; • Work closely with the sales team to achieve individual and team targets; • Participate in training sessions to improve knowledge and skills related to adidas products, services, and visual merchandising techniques. Key Performance Indicators: • Sales performance; • Customer satisfaction; • Visual Merchandising execution; • Inventory management; • Teamwork and collaboration.